Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for boosting customer retention and engagement through its user-friendly interface and unique features like transparent point collection and customizable rewards. They praise the responsive customer support, especially staff members like Nova, Mariadel, and Kim, and appreciate the smooth performance and reliability of the app. It's particularly valued for its free plan, suitable for startups, and continuous updates that enhance its functionality.

December 13, 2023

Great product support, responsive

Truly Fresh Grocery Deliveries
Canada
1 day using the app
Channelwill replied December 17, 2023

Thank you for your positive feedback! 🌟 We're delighted to hear that you found our product support to be great and responsive. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! 🚀😊

Cheers,
Sophie|Loloyal Team💎

December 12, 2023

Very easy to set up. maybe the option to choose your own background in the future?

Herculean Supplements of Central Florida
United States
6 minutes using the app
Channelwill replied December 17, 2023

Thank you for your positive feedback! 🌟 We're thrilled to hear that setting up was a breeze for you! 🚀 Your suggestion about choosing your own background is fantastic! 🎨 We'll definitely consider it for future updates. Stay tuned for more exciting features! 😊

Cheers,
Sophie|Loloyal Team💎

May 13, 2024

Great

Baked Goods
United States
3 minutes using the app
Channelwill replied May 17, 2024

Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with us. 😊👍 We're here to help whenever you need us!

Best regards,

Kim|Loloyal Support Team

November 8, 2023

great app!

The Paper Club
Chile
About 1 month using the app
Channelwill replied November 9, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app is meeting your needs and thank you for your kind words! Your support means everything to us. If you ever have more questions or need further assistance, please feel free to reach out. We're here to help you with anything you need!

All the best,
Loloyal Support Team❤️

October 18, 2023

It’s a great app.

My Store
United States
About 1 month using the app
Channelwill replied October 19, 2023

We're absolutely thrilled to hear that you think our app is great! 🌟 Your positive feedback is greatly appreciated, and we're committed to providing you with an even better experience in the future. Thank you for your support! 🚀📱
-Nona|Loloyal Team💞

October 7, 2023

Great and prompt Customer Service support.

Mobile Cable Store
Malaysia
About 23 hours using the app
November 6, 2023

Just installed and used online chat. Very quick and sorted immediately

Bamboofeet
United Kingdom
26 minutes using the app
Channelwill replied November 7, 2023

That's great to hear! 😊 We're thrilled that your installation went smoothly, and our online chat support was able to assist you quickly and effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for your positive feedback! 👍🌟😃
Sophie|Loloyal Team💎

October 29, 2023

I actually use this app on another shopify store, its easy to setup, navigate and read the analytics

mylilcupshop
United States
4 minutes using the app
Channelwill replied October 31, 2023

👍😃 Thank you for your awesome feedback! We're thrilled to hear that you find our app easy to set up, navigate, and that it helps you analyze your store's performance. Your support means a lot to us! If you ever have any questions or suggestions, feel free to reach out. 🚀📊
Sophie|Loloyal Team💎

November 2, 2023

super facile à configurer, je recommande

GIVE by Modalova
France
5 days using the app
Channelwill replied November 4, 2023

C'est génial à entendre! 🎉😊 Nous sommes ravis que vous ayez trouvé notre produit super facile à configurer. Merci de recommander notre produit! 🙌💯 Si vous avez d'autres questions ou besoin d'assistance, n'hésitez pas à nous contacter. 📞📧 Nous sommes là pour vous aider! 😃
Sophie|Loloyal Team💎

January 25, 2024

Mariadel was very nice and helpful.

Glaze Junkie
United States
44 minutes using the app
Channelwill replied January 27, 2024

Thank you so much for your kind words! 😊 Mariadel is thrilled to hear that she could assist you. If you have any more questions or need further assistance, don't hesitate to reach out! 🌟

Best regards,
Sophie// Loloyal Support 💫