Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

June 18, 2024

Great

lattenda-us
United States
About 1 hour using the app
Channelwill replied June 19, 2024

Thank you for leaving us a good feedback! We appreciate your support and look forward to serving you again soon!

Best regards,
Sophie
Loloyal Customer Support 🌟

January 23, 2024

App is easy to setup, support is very responsive.

Sydney Kings Official Merchandise Store
Australia
About 23 hours using the app
Channelwill replied January 27, 2024

🌟 Thank you for the positive feedback! Setting up the app was a breeze, and we're delighted to hear that our support team met your expectations with their responsiveness. If you have any more questions or need assistance, feel free to reach out. Happy to have you on board! 🚀😊

Best regards,
Sophie// Loloyal Support 💫

February 12, 2024

Perfect support (thanks Sophie) and perfect tool, I really recommend !

NKOSI.
France
About 1 hour using the app
Channelwill replied February 18, 2024

Absolutely thrilled to hear you had a positive experience with our support, especially with Sophie! 😊 We're delighted that you find our tool perfect and appreciate your recommendation! 🌟 Thank you for your kind words! If you ever need assistance or have further feedback, feel free to reach out. Happy to have you on board! 🚀 #CustomerSatisfaction #PerfectTool

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

June 5, 2024

很棒的機制軟體 推薦

Encore Lifestyle
Taiwan
6 days using the app
Channelwill replied June 9, 2024

感谢您的精彩评论!我们很高兴听到您认为我们的软件机制很棒,并愿意向您推荐。

您的满意是我们的首要任务,很高兴知道我们的软件满足了您的需求。如果您还有任何问题或需要帮助,请随时联系我们。我们将竭诚为您服务!

再次感谢您对 Loloyal 的推荐和支持。

致以最诚挚的问候、

Kim|Loloyal支持团队

February 26, 2024

great

Whitetiget etc
United States
4 months using the app
Channelwill replied February 27, 2024

Thank you for taking time to leave us a positive review! 😊 We're thrilled to hear that you found our app great! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
Loloyal Customer Support 🌟

February 24, 2024

IT’s meeting with the new goal

TRANZJEM SOLUTIONS LLC
United States
3 months using the app
Channelwill replied February 25, 2024

Thank you for sharing your experience with our Loloyal app! We're thrilled to hear that you found the app useful and engaging, especially in light of our efforts to align with new goals. Your satisfaction is incredibly important to us.

While we're glad that you've had a positive experience, we're always looking for ways to improve and enhance our app further. If there are any specific features or functionalities you feel could be enhanced or added to better meet your needs, we'd love to hear your thoughts. Your feedback is invaluable to us as we strive to provide the best possible experience for all our users.

Thank you for your support and for being a valued member of our loyalty program. We're committed to continually evolving and refining our app to better serve you and all our customers. 🥰

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

January 6, 2024

Super god service og virkelig god hjælp at hente

Tigerspring
Denmark
6 days using the app
Channelwill replied January 8, 2024

Tusind tak for din positive anmeldelse! Vi er glade for at høre, at du oplevede vores service som super god, og at vi kunne yde dig virkelig god hjælp. Vi sætter pris på din støtte, og hvis der er mere, vi kan gøre for dig, er du altid velkommen til at kontakte os. Endnu engang tak!

Med venlig hilsen,
Mariadel

December 13, 2023

Great product support, responsive

Truly Fresh Grocery Deliveries
Canada
1 day using the app
Channelwill replied December 17, 2023

Thank you for your positive feedback! 🌟 We're delighted to hear that you found our product support to be great and responsive. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! 🚀😊

Cheers,
Sophie|Loloyal Team💎

January 22, 2024

This is my second times using this app in my second shop. The staff responded to me very quickly and assisted me in completing the settings immediately.

Royal Elastics 公式オンラインショップ
Taiwan
39 minutes using the app
Channelwill replied January 24, 2024

🌟 Thank you so much for choosing our app for the second time! We're thrilled to hear about your positive experience. 🙌 Our team is always here to assist you promptly and ensure a smooth setup process. 🚀 If you ever need further support, feel free to reach out. Happy selling! 🛍️💻

Best regards,
Sophie// Loloyal Support 💫

December 12, 2023

Very easy to set up. maybe the option to choose your own background in the future?

Herculean Supplements of Central Florida
United States
6 minutes using the app
Channelwill replied December 17, 2023

Thank you for your positive feedback! 🌟 We're thrilled to hear that setting up was a breeze for you! 🚀 Your suggestion about choosing your own background is fantastic! 🎨 We'll definitely consider it for future updates. Stay tuned for more exciting features! 😊

Cheers,
Sophie|Loloyal Team💎