Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

February 23, 2024

O aplicativo tem chat para atendimento e fui muito bem atendida, com explicações em imagens e respostas muito rápidas e atenciosas. O app é bem fácil de usar e tem várias funções úteis, mesmo no plano grátis.

Montezza Joias
Brazil
8 days using the app
Channelwill replied February 26, 2024

Obrigado pelo seu feedback! Ficamos felizes em saber que você teve uma excelente experiência com o nosso chat de atendimento. Estamos comprometidos em oferecer suporte rápido e atencioso a todos os nossos usuários. É ótimo saber que você achou o aplicativo fácil de usar e que encontrou várias funções úteis, mesmo no plano gratuito. Se precisar de mais alguma coisa, não hesite em nos contatar. Agradecemos pelo seu apoio!

Melhores cumprimentos,

Mariadel 💗
Equipe de Suporte do Loloyal 🌟

January 19, 2024

good customer support

TestStore
Indonesia
22 days using the app
Channelwill replied January 20, 2024

Thank you for taking the time to leave a review of our customer support! We're glad to hear that you had a positive experience with our team. We value our customers and strive to provide excellent service, so it's great to know that we're meeting that goal. Thank you for choosing our company and we hope to continue providing you with great support in the future! 💞

Best regards,
Mariadel // Loloyal Support 💫

April 8, 2024

Support team is awesome!

Gwyshop
Philippines
6 days using the app
Channelwill replied April 9, 2024

We're thrilled to hear that you found our support team to be awesome! 🎉💬 We strive to provide top-notch assistance to all our users. If you ever need further help, don't hesitate to reach out. We're here for you! 😊👍

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

December 22, 2023

first i try

Jewellery Junky
India
4 days using the app
Channelwill replied December 26, 2023

🌟 Thank you for the 5-star rating! 🌟 We appreciate your support and are delighted to have you as a valued customer. If you ever have any questions or feedback, feel free to reach out. Enjoy your experience with us! 🚀🎉

Best regards,

Sophie | Loloyal Support 💫

July 18, 2024

vraiment tres efficace et accueillant Merci Beaucoup

Tym Dem Création
Côte d’Ivoire
About 1 hour using the app
Channelwill replied July 19, 2024

Nous vous remercions pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre service efficace et accueillant 😊🙏 Votre satisfaction est notre priorité. A bientôt ! ⭐

Meilleures salutations,

Sophie| Loloyal Support Team of Channelwill

January 6, 2024

Pretty good so far

Thats 4 Me
United States
About 1 month using the app
Channelwill replied January 7, 2024

Thank you so much for taking the time to share your thoughts! We're thrilled to hear that your experience has been pretty good so far. 😊 If there's anything specific you've enjoyed or if you have any suggestions for improvement, we'd love to hear more details.

Your feedback is invaluable as we continuously strive to enhance our services. We appreciate your support, and if there's anything we can do to make your experience even better, please don't hesitate to reach out.

Thanks again for choosing us!
Best regards,
Nona|Loloyal Reward Team

December 8, 2023

Awesome

Yeni Aksiyon TR - PL
Poland
About 2 months using the app
Channelwill replied December 10, 2023

Thank you! 😊 We're thrilled to hear that you had an awesome experience! If you ever need assistance or have any feedback, feel free to reach out. 🌟

Cheers,
Sophie|Loloyal Team💎

February 21, 2024

Amazing support - Held my hand through a million questions and gave me solutions to them all! Great service!

Nēbu Luxury
United States
About 2 hours using the app
Channelwill replied February 22, 2024

We are incredibly thrilled to hear you had an amazing experience with our support! 😊 We're delighted to know that you find our service great! 🌟 Thank you for your kind words! If you ever need assistance or have further feedback, feel free to reach out. Happy to have you on board! 🚀 #CustomerSatisfaction!

Best regards,
Kim
Loloyal Customer Support 🌟

January 18, 2024

I used a different Rewards app and this app is great in terms of price and functionality

오사케다
Japan
About 1 hour using the app
Channelwill replied January 20, 2024

Thank you for your review! We're glad to hear that you found our Rewards app to be a great value in terms of both price and functionality. We strive to provide our customers with the best possible experience and appreciate your positive feedback. Thank you for choosing our app and we look forward to serving you again in the future! 🥰

Best regards,
Mariadel // Loloyal Support 💫

December 15, 2023

C'est facile à installer. On verra la conversion auprès des clientèles

QuenchXpert
United States
8 months using the app
Channelwill replied December 17, 2023

Ravi de savoir que l'installation a été facile pour vous! 🚀 J'attends avec impatience de voir comment cela influencera la conversion auprès de votre clientèle. 🤞 Merci pour votre retour positif!

Cheers,
Sophie|Loloyal Team💎