Reviews (1,095)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

November 8, 2023

Its a real nice app to use. User friendly experience

Atelier Evia
Canada
4 days using the app
Channelwill replied November 10, 2023

Thank you very much for your wonderful words! 💝 We're delighted to hear that you find our app easy to use and entertaining to use. Our team works hard to provide our users with a flawless experience, and we're pleased to see that our efforts are paying off. 🤗 Please do not hesitate to contact us if you have any suggestions or feedback. We're always looking for ways to improve and give our users the best experience possible. Thank you for downloading our app! 💖💖

Best regards,
Mariadel // Loloyal Customer Support 😊🌟

November 12, 2023

Integration has been easy and the flexibility of the program is very good. I have reached out to customer support and they responded very quickly. So far I am enjoying the app.

The Stylish Stitcher
United States
About 24 hours using the app
Channelwill replied November 14, 2023

Thank you so much for sharing your positive experience! 😊 We're thrilled to hear that the integration has been smooth, and you find the program's flexibility beneficial. 🚀 It's great to know our customer support team was able to assist you promptly. 🌟 We're delighted to have you enjoying the app! If you have any more feedback or suggestions, feel free to let us know. Happy using! 🙌🎉

Best regards,
Sophie // Loloyal Customer Support 🥰

January 5, 2024

Ho installato da poco l'app ed è facile e intuitiva. L'assistenza è eccellente, rispondono velocemente a qualsiasi ora e sono molto gentili e competenti.

VALIRU_handcrafted creations
Italy
10 months using the app
Channelwill replied January 6, 2024

Sono davvero felice di sentire che hai trovato l'installazione dell'app facile e intuitiva! 😊 È fantastico sapere che hai avuto un'esperienza positiva con il nostro servizio di assistenza - siamo qui per rispondere rapidamente e con gentilezza a qualsiasi ora! 🌟 Grazie per la tua gentile recensione! 🙌

Best regards,

Sophie | Loloyal Support 💫

February 24, 2024

Great customer service

Maxie Department Store
Jamaica
3 months using the app
Channelwill replied February 26, 2024

Thank you for your review! We're delighted to hear that you had a great experience with our customer service. Your satisfaction is our priority, and we're always here to assist you. If you need anything else, feel free to reach out. We appreciate your support!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

December 24, 2023

great easy to use

Special creations
United States
4 months using the app
Channelwill replied December 26, 2023

Thank you! 😊 We're thrilled to hear that you find our platform easy to use. If you have any questions or suggestions, feel free to let us know! 🚀

Best regards,

Sophie | Loloyal Support 💫

July 18, 2024

vraiment tres efficace et accueillant Merci Beaucoup

Tym Dem Création
Côte d’Ivoire
About 1 hour using the app
Channelwill replied July 19, 2024

Nous vous remercions pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre service efficace et accueillant 😊🙏 Votre satisfaction est notre priorité. A bientôt ! ⭐

Meilleures salutations,

Sophie| Loloyal Support Team of Channelwill

March 19, 2024

Customer support is always super helpful.

Voūk Brasil
Brazil
1 day using the app
Channelwill replied March 20, 2024

Thank you for your kind words about our customer support team! We strive to provide excellent service and assistance to all our customers, and we're delighted to hear that you found our support helpful. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.

Best regards,
Mariadel // Loloyal Support 💫

January 18, 2024

Just downloaded and it was everything I needed and more. I LOVE the customizations of this app. Mariadel is absolutely amazing to work with and helped me every step of the way with my questions! I highly recommend if having your brand truly represented through every little thing matters to you!

TheHoneyBShop
United States
35 minutes using the app
Channelwill replied January 20, 2024

Thank you for your wonderful review! We're thrilled to hear that our app met and exceeded your expectations, and that you found our customization options to be a standout feature. We're also delighted to hear that we have provided excellent support and assistance throughout the process. Thank you for recommending our app to others who value a strong brand representation. We appreciate your support and hope to continue providing you with great service in the future! 💞

Best regards,
Mariadel // Loloyal Support 💫

June 18, 2024

Great

lattenda-us
United States
About 1 hour using the app
Channelwill replied June 19, 2024

Thank you for leaving us a good feedback! We appreciate your support and look forward to serving you again soon!

Best regards,
Sophie
Loloyal Customer Support 🌟

April 8, 2024

Support team is awesome!

Gwyshop
Philippines
6 days using the app
Channelwill replied April 9, 2024

We're thrilled to hear that you found our support team to be awesome! 🎉💬 We strive to provide top-notch assistance to all our users. If you ever need further help, don't hesitate to reach out. We're here for you! 😊👍

Best regards,
Sophie 💗
Loloyal Customer Support 🌟