Reviews (1,094)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

December 23, 2023

Handled my issue very quickly, definitely the best software and service I've used so far!

S.Leg 短腿選品
Taiwan
3 days using the app
Channelwill replied December 26, 2023

Thank you for your kind words and the 5-star review! We truly appreciate your feedback and are glad we could swiftly address your concern. In order to ensure recognition for their exceptional support, could you please provide us with additional details or the approximate time frame when you reached out for assistance? This will help us identify the agent who provided you with such excellent service ;). Thank you once again for your feedback!

Best regards,
Loloyal Support Team

December 11, 2023

Lets just try it.

Mila & Rian Cosmetics
Germany
4 months using the app
Channelwill replied December 17, 2023

Absolutely! 🌟 Let's give it a shot and see how it goes! 🚀 Your adventurous spirit is appreciated! If you have any questions or need assistance along the way, feel free to reach out. 🤗👍

Cheers,
Sophie|Loloyal Team💎

March 12, 2024

Great tools and customer service. Can't be more happy.

holgant
United Arab Emirates
2 days using the app
Channelwill replied March 15, 2024

Thank you for the awesome feedback! 😊 We're delighted to know that you found great tools in our App and our customer service great! We are happy to know that you are happy too! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

April 13, 2024

For multi language I will use it

123publiishinghouse
Hong Kong SAR
23 days using the app
Channelwill replied April 14, 2024

That's great to hear! 🌍💬 Using it for multi-language support will definitely enhance your website's accessibility and reach. If you have any questions or need assistance with implementing it, feel free to reach out. We're here to help! 🚀😊

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

November 29, 2023

An easily set-up customer loyalty app, reasonably priced, with prompt customer service that effectively resolves our issues.

向陽房 SHINEHOUSE
Taiwan
5 days using the app
Channelwill replied December 3, 2023

Thank you for your fantastic review! 😊 We're thrilled to hear that our customer loyalty app was easy to set up, reasonably priced, and that our prompt customer service efficiently resolved your issues. 🌟 Your satisfaction is our priority, and we appreciate your positive feedback! 🙌 If you have any more questions or need further assistance, feel free to reach out. Happy to help! 💼✨

Sophie|Loloyal Team💎

April 26, 2024

Mariadel was amazing! She was very helpful and had the best attitude. Made me feel appreciated as a customer.

NAGATI Brand
United States
About 2 hours using the app
Channelwill replied April 27, 2024

Thank you very much for your wonderful feedback! I'm so glad I could assist you and that you felt appreciated as our customer. It means a lot to me to know that you had a positive experience. If there's anything else I can help with, please don't hesitate to reach out. We're here for you! 🤗❣️

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

November 19, 2023

they are really helpful and they respond quickly ❤️ great app

Ellykal
New Zealand
About 2 months using the app
Channelwill replied November 20, 2023

Thank you so much for your kind words! 😊 We're thrilled to hear that you find our team helpful and appreciate the quick responses! ❤️ We're delighted to have you using our app! If you ever need further assistance, feel free to reach out. 🚀

Sophie|Loloyal Team💎

January 2, 2024

very good and super fast customer care service too :)

skinlabo-impssbl-prod
Italy
13 days using the app
Channelwill replied January 3, 2024

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you found our service very good and super fast. 😊 Your satisfaction is our priority! If you ever need assistance in the future, feel free to reach out. 🚀

Best regards,

Sophie | Loloyal Support 💫

March 11, 2024

Todas las dudas las han resuelto por el chat de forma ágil y rápida.
Aún no hemos activado la totalidad de funciones para poder hacer una valoración global, pero dentro del Plan "STARTED" sugerimos como mejora, una mayor personalización del Widget y las url de destino.

Sign24h Europe, S.L.U. - B16996787
Spain
About 1 month using the app
Channelwill replied March 12, 2024

¡Agradecemos tu comentario! 😊 Nos alegra saber que nuestro servicio de chat ha sido ágil y rápido para resolver tus dudas. ¡Estamos emocionados de que estés explorando todas las funciones de nuestro Plan "STARTED"! 🚀 Tomamos en cuenta tu sugerencia y trabajaremos en mejorar la personalización del Widget y las URL de destino. ¡Estamos aquí para ayudarte en cada paso del camino! 🌟 ¡Gracias por ser parte de nuestra comunidad! 💙

Saludos cordiales,
Sophie
Atención al cliente de Loloyal 🌟

November 17, 2023

Great service! Issues were handled immediately

日出而作
Taiwan
5 months using the app
Channelwill replied November 19, 2023

Thank you for your positive feedback! We are glad to hear that our service was able to meet your expectations and that any issues were resolved promptly. Your satisfaction is our top priority and we appreciate your business. Please don't hesitate to reach out to us again if you need any further assistance.💞
Best regards,
Nona|Loloyal Team