Reviews (1,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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great app and great support
Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our support team. 😊👍 We're here to help whenever you need us!
Best regards,
Sophie|Loloyal Support Team
thanks
Thank you so much for your feedback! We appreciate your support. 😊👍 If you have any further suggestions or need assistance, feel free to reach out. 🙏✨
Best regards,
Sophie|Loloyal Support Team
Loloyal has been so easy to set up, and it was easy to import customer points from our previous loyalty app. The support team answered my questions quickly and clearly. Couldn't have been easier.
😊 Thank you for your fantastic review! We're thrilled to hear that setting up Loloyal was a breeze for you and that the process of importing customer points from your previous loyalty app went smoothly. 🚀 Our support team is delighted to have been of quick and clear assistance to you. If you ever have more questions or need further assistance, feel free to reach out. We're here to make your experience as seamless as possible! 🌟
Cheers,
Sophie|Loloyal Team💎
Super application, support client très réactif ! Je recommande
Merci beaucoup pour votre avis positif ! 🚀 Nous sommes ravis que vous trouviez notre application super, et nous apprécions votre mention du support client réactif ! 😊 Merci de recommander notre service ! 🌟
Meilleures salutations,
Sophie
Support client LoLoyal 🌟
Fantastic, very quick, and very helpful.. Thank you!! :-)
Thank you so much for your kind words! 🌟 We're delighted to hear that you had a fantastic experience with our service. 😊 If you ever need assistance again, feel free to reach out. 🚀 Thank you and have a great day! 🌈🙌
Sophie|Loloyal Team💎
I'm not sure yet
Thank you so much for taking the time to leave us a review! 🌟 We understand and value your thoughts about our App. 🥰
Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.
We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. We look forward to serving you again in the future.
Thanks!
Best regards,
Kim|Loloyal Reward Team
Kim and Nova replied to my queries promptly and they had solve all my problems.
We're delighted to hear that Kim and Nova were able to promptly address your queries and resolve all your issues! 🌟 Our team takes pride in providing top-notch support to ensure our customers' satisfaction. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help! 🚀😊
Best regards,
Sophie
Loloyal Customer Support 🌟
Handled my issue very quickly, definitely the best software and service I've used so far!
Thank you for your kind words and the 5-star review! We truly appreciate your feedback and are glad we could swiftly address your concern. In order to ensure recognition for their exceptional support, could you please provide us with additional details or the approximate time frame when you reached out for assistance? This will help us identify the agent who provided you with such excellent service ;). Thank you once again for your feedback!
Best regards,
Loloyal Support Team
Lets just try it.
Absolutely! 🌟 Let's give it a shot and see how it goes! 🚀 Your adventurous spirit is appreciated! If you have any questions or need assistance along the way, feel free to reach out. 🤗👍
Cheers,
Sophie|Loloyal Team💎
Mariadel was very pleasant and professional! Very timely and thoughtful responses. Even though they didn't have the exact solution I was looking for (due to Shopify's capabilities), I still am very satisfied AND impressed with the customer service I received!
Thank you for your kind words! We're delighted to hear that we have provided you with a pleasant and professional experience, offering timely and thoughtful responses. While we may not have had the exact solution you were looking for due to Shopify's capabilities, we truly appreciate your satisfaction and are honored to have left a positive impression with our customer service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and are here to help however we can!
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟