Reviews (446)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines returns and exchanges for customers and staff, cutting support tickets and back‑and‑forth. It’s described as easy to set up, with smooth onboarding and strong integrations with Shopify, 3PLs, and tools like Brightpearl. Many highlight powerful automations that handle most cases, reliable multi‑store performance, and exceptional support that quickly resolves issues, builds custom workflows, and adds features based on feedback.
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CX is very responsive and quick to help!
Thank you for sharing! 🤩
LOOP makes our day-to-day processes so much easier. Special thanks to Adam N. for always being super friendly and acommodating. It's seldom that anything goes wrong with LOOP, but you can guarantee that if you need help, you've got the best that you could hope for! Thanks LOOP, and thank you Adam! We're very inspired with this level of care and service. :)
We love hearing how we're making your day-to-day processes easier! We'll be sure to pass along the kind words to Adam as well! 🙌
Rece, was so very helpful. She explained things so well with a step by step explanation. So very appreciative for her help, so that I could help my customers better with their questions. Love using LOOP!!
Thanks so much for sharing these kind words! We'll be sure to let Rece know 🙌
Super easy to set up and the customer service was awesome! Lindsey T was fantastic to deal with. Thank you Loop!
We love hearing this! Thanks for sharing and we will be sure to let Lindsey know! 🙌
Onboarding was super easy. Taylor was very helpful and made the transition to using Loop seamless. Looking forward to using the app
We're thrilled to be working with you! Thanks for sharing! 💙
Loop has been a game changer for us. Reducing a lot of manual work and offering our customers a seamless return and exchange process.
Thanks for being a customer for over 3 years! 🤝 "Game changer" is what we're going for!
Loop is an incredible platform for returns/exchanges. Our Merchant Success Manager, Ash is the absolute best. I recommend this app 10/10.
We love to hear this! Thanks for sharing!
Loop was so easy to set up, and it has been super easy for our customers to make returns and also for our team to manage. I would highly reccommend!
We love LOOP! The interface is super user-friendly and is a great customer experience. The help we've received from the LOOP team has also been extraordinary.
This is everything we like to hear! Thanks for sharing! 🙌
Loop has the best customer support team. They are always really quick to reply with resolutions. Loop is great and makes our return system workflow go so smoothly.
