Loop Returns & Exchanges

Loop Returns & Exchanges

Reviews (211)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
    182
  • 4% of ratings are 4 stars
    9
  • 1% of ratings are 3 stars
    3
  • 2% of ratings are 2 stars
    4
  • 6% of ratings are 1 stars
    13
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the returns process, enhancing customer satisfaction, and improving operational efficiency. It promotes exchanges over refunds with features like "Shop Now" and "Instant Exchange." The integration with Shopify and customizable options simplify usage, while comprehensive analytics provide insights into customer behavior. The support team is noted for their responsiveness and expertise, although some merchants report challenges with specific features.

March 8, 2024

LUNA Sandals
United States
About 5 years using the app
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