Reviews (424)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for streamlining returns, reducing support tickets, and enhancing post-purchase experiences. Its self-service platform integrates well with Shopify and systems like Brightpearl, offering a user-friendly interface and extensive configuration options. Automation capabilities are a major benefit, saving time and money. Customer support is consistently responsive and knowledgeable, providing effective assistance. The app is valued for simplifying returns and exchanges efficiently.

November 20, 2025

Pair Eyewear
United States
About 5 years using the app
November 10, 2025

Generation Love
United States
About 3 years using the app
September 17, 2025

Fuego, Inc.
United States
Over 5 years using the app
October 13, 2025

Michael Todd Beauty
United States
About 4 years using the app
October 22, 2025

You & All
Australia
Over 3 years using the app
September 25, 2025

The Saree Room
Canada
About 4 years using the app
September 24, 2025

REEF
United States
Almost 4 years using the app
October 30, 2025

Dairy Boy
United States
About 2 years using the app
March 8, 2024

LUNA Sandals
United States
About 5 years using the app
June 3, 2025

Unbound Merino
Canada
Over 4 years using the app