Reviews (424)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for streamlining returns, reducing support tickets, and enhancing post-purchase experiences. Its self-service platform integrates well with Shopify and systems like Brightpearl, offering a user-friendly interface and extensive configuration options. Automation capabilities are a major benefit, saving time and money. Customer support is consistently responsive and knowledgeable, providing effective assistance. The app is valued for simplifying returns and exchanges efficiently.

May 22, 2026

Emme Parsons
United States
Over 4 years using the app
April 15, 2026

MAKU THE LABEL
Australia
About 1 year using the app
March 27, 2026

Anna Griffin Inc.
United States
About 1 year using the app
March 2, 2026

denimist
United States
12 months using the app
February 18, 2026

Kay Unger
United States
Over 4 years using the app
January 26, 2026

Margaux
United States
Almost 7 years using the app
January 6, 2026

BOAST
United States
Almost 4 years using the app
December 18, 2025

Cotopaxi
United States
Over 8 years using the app
December 17, 2025

Mezlan Warehouse
United States
Almost 5 years using the app
December 15, 2025

UndrDog
United States
Almost 2 years using the app