Reviews (424)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for streamlining returns, reducing support tickets, and enhancing post-purchase experiences. Its self-service platform integrates well with Shopify and systems like Brightpearl, offering a user-friendly interface and extensive configuration options. Automation capabilities are a major benefit, saving time and money. Customer support is consistently responsive and knowledgeable, providing effective assistance. The app is valued for simplifying returns and exchanges efficiently.

May 22, 2025

Ramy Brook
United States
Almost 2 years using the app
February 19, 2025

Modatrova
United States
Over 1 year using the app
Loop replied February 28, 2025

Thank you for the 5 stars! ⭐️

March 28, 2025

Elizabeth Ackerman Designs, LLC
United States
Over 1 year using the app
Loop replied April 8, 2025

Thanks for dropping us some stars! ⭐ We’re so glad you’re having a great experience with Loop!

August 4, 2025

NEIWAI
United States
About 1 year using the app
July 23, 2025

Good Protein
Canada
About 1 year using the app
June 16, 2025

FilterBaby
United States
About 1 year using the app
August 18, 2025

Core Equipment
United States
11 months using the app
November 7, 2024

Pacas, Inc.
United States
About 1 year using the app
March 25, 2025

Rugs USA
United States
12 months using the app
Loop replied April 8, 2025

Thanks so much for the stars! 🌟 We're thrilled you're having a great experience and are always here if you need anything!

August 21, 2025

Hammerhead
United States
9 months using the app