Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

December 21, 2023

This app is Great to use. Very helpful

ShopColemanEssentials
United States
3 months using the app
January 3, 2024

Chester fixed the issue on my homepage promptly

illumineye Pro™
Canada
About 2 months using the app
Edited December 4, 2023

Awesome and super fast support even in the weekend, thanks Mara!

Bruna Jewelry
Netherlands
5 months using the app
April 11, 2024

GOOD

Beauty touch
United Arab Emirates
12 days using the app
November 21, 2023

I had not yet installed this app properly,however it managed to add itself into my theme and show all my products as 1 star rated!!! There was no reviews on loox as I had not installed it yet. Be careful as I didn't notice for days that all my products looked as if they are badly rated, I don't understand why that would happen, really not good and has likely lost me a lot of sales during what is suposed to be the busiest time of year!!

Lucky Eleven Jewellery
United Kingdom
6 months using the app
Loox replied November 22, 2023

Hey,

Yishai from the Loox team here. What you are describing is very unusual. No elements should appear until you manually add them to your theme.

I would really like to figure this out with you. I sent you an email to continue this conversation privately.

January 14, 2024

It helped with reviews

Lovelife24
United States
4 days using the app
February 1, 2024

Great plugin and thanks to Aya in customer service for her assistance!

backdropsonsale
Hong Kong SAR
3 days using the app
January 11, 2024

Great experience reaching out for support while setting up the app for my store. Very fast response and fixes the problem for you.

AEY
Denmark
About 4 hours using the app
October 23, 2023

Would Recommend. Very good app that helps show potential customers credibility as well as the actual product other people receive.

Feather Lover Farms
United States
About 4 years using the app
April 2, 2024

good

GS COLLECTION
Portugal
13 days using the app