Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,845)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

May 1, 2024

Amazing Support, wonderful Features. Jodel was perfect and assisted me so quickly. 4 years of using the APP and I couldn't be happier.

OunizZ
Canada
Over 3 years using the app
March 3, 2024

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on ...

Guernsey Flowers by Post
United Kingdom
6 months using the app
Loox replied March 4, 2024

Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've ...

April 18, 2024

I love the app's easiness to use and adds credibility to my store to build trust with visitors and encourage them to buy from seeing other people reviews. The seamless communication to manually send review requests to each customer and build community one customer at a time.

SELF DRAFTED LLC
United States
3 months using the app
May 19, 2024

I've been using Loox for about 5 months now and have had nothing but positive experiences. I haven't needed support, as everything is simple and easy to manage.

FLOrigins
United States
5 months using the app
December 21, 2024

perfekt für mehrere bestellungen

LifeMadeEasy
Austria
1 day using the app
Edited May 24, 2024

App works perfectly, best reviews plug in out there in my IMO.

10/10 couldn't be happier.

Lilach & Aya from customer service was super helpful & responses and gets problems sorted lighteningly fast Highly recommend

SleepyClub
United Kingdom
7 months using the app
June 28, 2024

I recently had the pleasure of using Loox reviews, and I must say, it has been an exceptional experience! The platform is incredibly user-friendly, and it made collecting and showcasing customer feedback a breeze.

A special shoutout to Jemuel, who was extremely helpful throughout the process. His guidance and support were invaluable, ensuring that we maximized the benefits of using Loox reviews. ...

Phone Case For
United States
About 1 month using the app
November 12, 2024

Gute App, jedoch wäre es gut wenn diese App, nicht so Zwang haft wäre.

Easy Shop
Germany
4 days using the app
May 8, 2024

Assertive and very quick response! Solution answered and resolved in less than 20 minutes. Special thanks to Jodel

JustForYou
Brazil
Over 4 years using the app
March 17, 2024

Ken was great with a small issue that I had. Thank you!

SAAR CO
Australia
Almost 3 years using the app