Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,852)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

March 4, 2024

I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!

Meant For You
United States
4 months using the app
Loox replied March 6, 2024

Hey,
Ilan from the Loox team here :)

​Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.

We also support choosing featured reviews that will appear on the top part of the widget.

​I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!

Edited March 2, 2025

Die App ist sehr gut und der Support ebenfalls.

Beste Grüsse

Ralf

topbikers
Switzerland
7 months using the app
December 6, 2024

güzel

Angeliv
United Kingdom
3 days using the app
May 8, 2024

I wish I knew about Loox sooner, then I wouldn't have left all that money on the table in my business.

Their features are fantastic but the best part is their super responsive customer support. Real people reply immediately with the exact answers you're looking for. Rotem, Rain and Sara especailly were so helpful. The setup was unbelievably easy. In just one day I set up our review collecting and referral program because Loox takes care of literally everything else, right down to airtight terms and conditions that they have already created. I have GORGEOUS branded emails that I KNOW will increase our revenue. This app is worth every penny. ⭐

Blue Pine Arts
Canada
7 days using the app
November 21, 2024

Hi

DREAMA
India
12 days using the app
Edited February 17, 2025

very nice

Shopping Corner
United States
2 months using the app
November 6, 2024

goood

RelaxNeck
Italy
About 2 months using the app
October 14, 2024

I´M OK
IT´S AN EXCELLENT APP

PERFUMARA OFICIAL
Mexico
About 1 month using the app
October 11, 2024

easy to install

Bioshell Case
United States
1 day using the app
October 25, 2024

good app

Luminex Plus
Nigeria
1 day using the app