Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

July 25, 2024

Alright

THERMOXA
France
About 2 months using the app
September 28, 2024

Nice app

PG Store OÜ
Estonia
18 minutes using the app
Edited May 6, 2024

never heard back from support.

Edit:

Loox responded to my review, and I reached out to their customer support again who was very prompt at solving my issue. Thank you!

Charmmetry Co.
United States
22 days using the app
Loox replied April 9, 2024

​Hey,
Lilach from the Loox team here :)

​Looking at our backend, I could see that we responded to your emails, but they bounced for an unknown reason.

​We also tried contacting your team through your store's "Contact Us" page.

​Our team would be happy to help you set up your Loox account, we are available 24/7 at support@loox.io.

July 30, 2024

yup

TheVintaged
United States
About 1 month using the app
Edited May 9, 2024

Ich habe per Mail ein Problem geschildert und es hat keine 5 Minuten gedauert und ich habe sofort Hilfe bekommen. Super schneller Support! Vielen Dank Jemuel für deine Hilfe!

Apfel-Zeug
Germany
6 months using the app
August 13, 2024

todo genialoo

Galaxy Watcher
Spain
19 days using the app
November 26, 2023

Excellent service! I was having trouble displaying the review on my collection page, so I reached out to customer service. Jodel was very helpful and fixed the problem right away. Thank you so much!

Little Kalimba Shop
Australia
About 2 years using the app
April 29, 2024

The team is always super helpful!

Plastno
Canada
About 1 year using the app
October 23, 2023

Would Recommend. Very good app that helps show potential customers credibility as well as the actual product other people receive.

Feather Lover Farms
United States
About 4 years using the app
July 16, 2024

So amaizing

Notable Icon
Italy
3 months using the app