Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,020)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

December 10, 2023

What a great! app - brings so much credibility to the store. We have been using Loox at I Love Tunics for a while now and totally recommend it. Support is prompt and v helpful. Chester helped with customizing the code to give us a custom look

I Love Tunics
Australia
About 4 years using the app
July 3, 2024

Best

Bikybrand
United States
3 months using the app
November 24, 2023

Loox has very quickly become one of our favorite apps to work with our Shopify Store. The whole team of them have been quick to help and supply us with easy to understand directions to customize our needs. Special shoutout to Jemuel and Jodel for their awesome, fast and efficient team support! Y'all Rock! Get Loox, you'll love it!

Sacred Geometrix
United States
Over 1 year using the app
April 19, 2024

Really intuitive and easy to use/change details. Would highly recommend. We are not getting more reviews on our store and more positive feedback

SnugglePaws
United Kingdom
About 2 months using the app
July 4, 2024

great support team !

Nanora Jewelry
France
3 months using the app
July 7, 2024

Très bonne application

TEKKIDS
France
21 days using the app
May 19, 2024

I have been extremely disappointed with the service provided by Loox. The technical support team lacks initiative and seems unwilling to go the extra mile to assist their clients. Despite having the capability to offer better solutions, they prefer to take the easy way out, leaving customers to deal with cumbersome workarounds. Overall, the support and service have been subpar and have not met our expectations.

Sunny Sweet Co.
Philippines
3 months using the app
Loox replied May 21, 2024

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

Our Support team strives to provide help wherever we can. We are available 24/7 and always provide the best technical solutions whenever possible.

I’ve reached out to you privately through the email associated with your store.

August 19, 2024

facile à utiliser

Brinex
France
About 2 months using the app
November 21, 2023

Amazing client service from Tamarry - Technical support engineer. Helped edit Loox on my new theme! Super fast response time with emails, and very quick resolve time for any issues I had!

The British Vape Company
United Kingdom
Over 2 years using the app
July 10, 2024

aplicativo excelente muito bom estou adorando...

brunos silva 1
Brazil
7 days using the app