Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

July 21, 2024

54kuz

Beck Barber
Germany
About 2 months using the app
February 6, 2024

Excellent app and even better assitance provided by Aya from Customer Support. Really fast and effective.

Rödler
Chile
Almost 3 years using the app
August 7, 2024

Easy set up

Halo'd Heathens
United States
9 minutes using the app
March 6, 2024

Loox is a game-changer for anyone looking to boost their online store with customer reviews. What really stands out is the incredible support team, especially TAL and TAMARRY. When some widgets weren't working on my site, they stepped in swiftly, fixing issues without the need for an external developer. Their expertise saved time and hassle, making changes that perfectly suited my needs.

A huge thank you to Loox for not just a fantastic product, but also for the peace of mind that comes with knowing such a supportive team is there to help. This app is a must-have for any e-commerce business looking to grow. Cheers to Loox and the continued success of your app and business!

Tasha Apparel Wholesale
United States
2 months using the app
August 9, 2024

top

Karmazen
Italy
16 days using the app
June 23, 2024

cool

Falxio
France
11 days using the app
December 10, 2023

What a great! app - brings so much credibility to the store. We have been using Loox at I Love Tunics for a while now and totally recommend it. Support is prompt and v helpful. Chester helped with customizing the code to give us a custom look

I Love Tunics
Australia
About 4 years using the app
October 9, 2024

I was in the middle of something don't interrupt like thattttt

Keychime
Australia
About 1 hour using the app
Loox replied October 10, 2024

Hey,
Sara from the Loox team here.

Thanks for your review, and sorry to hear our "rate us" bar was bothering you. I've gone ahead and removed this from your account for you.

I've reached out to you via email to see how I can be of further assistance, I look forward to continuing the conversation there!

April 5, 2024

Great app, easy to use and works beautifully. That said, when I did have some questions about functionality, Aya from support helped me. Great response!

Shop Lily Zante Books
United Kingdom
4 months using the app
April 1, 2024

Awesome so far. Customer support is always super fast, friendly, and helpful! Thank you to Ken, who set everything up in minutes!

Nacionale Bladeworks
Philippines
25 days using the app