Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,021)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

October 27, 2024

knuh

Mein Shop
Germany
3 days using the app
January 10, 2024

I have been loving this app and the customer support is great! I had a billing question and talked to Jemuel who helped me out within minutes of me sending a customer support email. I love an app that has such quick and easy customer service!

New Moon Minerals
United States
About 1 year using the app
June 16, 2024

Great setting up and connecting with other plugins!

Glamfinity
Netherlands
About 1 month using the app
May 7, 2024

Easy to use and very powerful. The support team is always quick to respond and very helpful, especially Arielle who assisted me greatly.

PrintSoul
Germany
6 months using the app
September 1, 2024

its so easy for me now

The Fleepy Koala
Netherlands
11 minutes using the app
April 1, 2024

It's said that any polished enough tech is indistinguishable from magic. Well, this app is so well thought out and has so many incredibly good and surprisingly effective things going on completely "hands-off" that there's no other qualifying word I can think to attach to it.
Don't make my mistake and do take customer reviews seriously. Metrics don't lie, and it's been a night and day difference. My biggest regret is not adding reviews from the beginning but on the bright side, I'm pretty sure I couldn't have gotten something as good as this app back then.

Welding World, Inc.
United States
28 days using the app
February 6, 2024

Excellent app and even better assitance provided by Aya from Customer Support. Really fast and effective.

Rödler
Chile
Almost 3 years using the app
November 8, 2024

Very easy implementation

Everri
United States
19 minutes using the app
August 15, 2024

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playonmobile
Germany
About 2 months using the app
Edited January 4, 2024

I am very impressed! We had an issue on our post checkout page. The Loox Team, from the beginning were quick to respond and escalate it right to Ilan, the Technical Support Engineer and his tech team, who then took care of it immediately. It was a very smooth process. I am very happy with Loox customer service and the App is awesome as well! : ) Very easy to setup. Thank you Ilan and team! : )

CRYSTAL PALACE
United States
Over 1 year using the app