Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,015)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

August 4, 2024

Great App

Arige Gad
Israel
About 22 hours using the app
February 28, 2024

Best review app - best features and amazing customer support - especially ROTEM - she was fast and professional!

thanks!

kleopatrajewles
United States
12 months using the app
March 17, 2024

Ken was great with a small issue that I had. Thank you!

SAAR CO
Australia
Almost 3 years using the app
January 18, 2024

Great experience so far, easy to use and support team is super responsive & helpful which makes this experience even better! Thanks Rain & Ilan for your help!

Honour Health
Australia
11 months using the app
August 15, 2024

perfecto!!

Marc Shop
Spain
22 days using the app
Edited August 19, 2024

Jodel was extremely helpful in resolving a technical question I had. Jodel understood what I needed and offered a great solution! Thank you!

Mr Obtuse Mugs & Stuff
United States
5 months using the app
Edited December 27, 2023

A customer of Loox for almost half a decade now. Faultless app. Incredibly features, amazing customer support team. Nothing compares. 5*

Fresh Frenzy
United Kingdom
Over 2 years using the app
Loox replied December 20, 2023

Hey,
Tamarry from the Loox team here - I apologize for the confusion and I’m happy to help clear the air!

Shopify requires explicit merchant consent when choosing an app subscription plan.

All Shopify app developers (including Loox) cannot, on a technical level, change a store's plan or increase a store's payment terms without explicit approval of the new terms by the merchant or someone with permission to access the store's app billing.

With that being said, I can see that we already resolved this in a private conversation, and in any case, I've reached out privately again to make sure that there isn't anything else I can assist you with.

June 26, 2024

Super App, ich kann nur empfehlen!

Mode&accessoiresSTORE
Germany
About 1 month using the app
April 30, 2024

Helps build social proof easily.

Lil Artist
Australia
4 months using the app
September 15, 2024

Good app!

Siverion
Spain
27 minutes using the app