Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,475)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

May 28, 2024

I was impressed with the customer service but more so with the necklace for my daughter's graduation 2024! Beautiful box for presentation, messaging A+ and delivered timely.

E Castle by Cire
United States
6 days using the app
August 22, 2024

nothing free about this - installed app, where is the free trial? clicking on the paid plan says due to now, so paying instantly no 7 day trial, is this joke?

Beyioon
Slovakia
3 minutes using the app
Loox replied August 23, 2024

Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

April 29, 2024

Their customer service is very fast and helpful!

Pilgrim Soul Creative
United States
About 1 year using the app
July 19, 2024

EASY INSTALL

VitaLabs
United States
18 minutes using the app
May 17, 2024

bien

TAZA MAGIC
Spain
30 days using the app
July 28, 2024

nice

Housemart
Germany
10 minutes using the app
April 19, 2024

Customer service was very prompt in helping our small woman-owned business! We appreciate Jodel's excellent support and knowledgeable feedback.

Shopkolohe.com
United States
Almost 4 years using the app
July 20, 2024

So far, my experience with LOOX has been extremely easy. I look forward to using this app.

Breast Buddies
United States
17 minutes using the app
May 4, 2024

top

WEST BIKING
Germany
7 months using the app
May 28, 2024

really easy to use

חירום איכותי
Israel
6 days using the app