Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,458)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited February 9, 2024

Love the app! It's very easy to use and customer service is great. Rain (part of customer support) helped me with ease and I didn't have to wait any time before Rain replied to my email! Would recommend this app to everyone!

Masonfit
Canada
2 months using the app
March 20, 2024

Aya helped me really quick and with the right css codes. I am really happy with his assistance.

Spinwear
Germany
7 months using the app
June 27, 2024

top notch

SUGAR BROWED.
Netherlands
About 2 months using the app
May 7, 2024

i love this app its really helpfull it been helping me alot

nameanecklace
United States
5 days using the app
November 12, 2023

Jodel was amazing. I had a customized request to add starts to my product collection page - he got it done so quickly and the UI is looking much better!

Eight Fortune Foods
Canada
7 months using the app
September 27, 2024

Assistance au top

BrushByLissaHair
France
About 14 hours using the app
January 1, 2024

I had a problem with adding a feature to my store and i contacted with the support team. Jodel from the team responded to me back immediately and fixed the problem in minutes. Appreciate for the help! Happy to work with Loox :)

Mevetta
United States
4 months using the app
May 21, 2024

J'aime cette application, facile d'utilisation et indispensable

Inora store
United States
29 days using the app
Edited April 4, 2024

Really great value for money and support staff was excellent in supporting us with migrating from yotpo (this is much better btw). Already got my first photo review. Thanks to Aya from the support team for helping with our review page on our website!

TAIDEUX
United Kingdom
3 months using the app
November 24, 2023

Very helpful and quick customer service, Mara was able to resolve my issue very swiftly after getting in contact

World in the wild
United Kingdom
11 months using the app