Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,481)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.
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c est l application parfait pour les review j aime beaucoup et recommande l application
Ken did a great job helping me out and was very quick to take action. I couldn’t get the “display reviews” tab to load and he helped me by doing the action from his end and suggested what could’ve been the problem from my end. Great Customer service!
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I've tried multiple review platforms and referral platforms. Absolutely love how Loox combines everything under one platform - not to mention how seamless/easy to use their platform is. So glad I switch everything over to Loox!
I had some issues about a widget in this app. And sent a request for help with it. Jodel a team member from loox have helped me so well with this issue and very quick thanks for it!
I had an exceptional experience with Chester from Loox Support—his response was extremely fast, demonstrating remarkable expertise and a genuine commitment to customer service. He quickly identified and resolved my CSV file issue, explaining the solution in a way that was both clear and instructive. Chester’s professional and swift support not only fixed my problem on the spot but also equipped me with the knowledge to prevent future issues. He is a true asset to the Loox team, and I am grateful for his assistance.
boa
I asked for support and got response in seconds! Each issue resolved quickly and customer service is so nice! Thank you Tamarry, Chester and Lilach!
Don't use this APP. At the beginning, everything is FREE, then they put you into $19.99 plan. then after few months, there is a message pop up saying "You’ve reached the limit…
Congratulations! Your business is doing well, and you have outgrown the Beginner plan, which is limited to 500 orders.", the new plan is more than double of the original plan. I am not going to pay $49.99/month.
No WAY!!!
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
Loox offers several different plans for stores of all sizes and needs.
All our plans, including those for larger-scale stores, have an extremely high ROI.
I’ve personally reached out to you so we can find the best solution for your store, and I am happy to continue the conversation with you privately.
i love this app its really helpfull it been helping me alot