Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,485)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

May 16, 2024

I uninstalled during the free trial, and still got charged! Wow, just wow!

DODICI Jewelry
Spain
8 days using the app
Loox replied May 18, 2024

Hey,
Sara from the Loox team here.

I see that you've already uninstalled Loox. Sometimes app charges are automatically triggered before an app is removed and are therefore still included in your invoice.

I’ve reached out to you privately via email about your refund :)

April 1, 2024

Chester did great work and helped me throughout the entire process.
Very happy with performance

Bawalt
United States
About 2 months using the app
December 28, 2023

Tamarry and the whole team at Loox were a great help getting my reviews integrated into Google Merchant. Thank you!

Voltloop Canada
Canada
11 months using the app
May 25, 2024

Its Good

TASWEAR
United States
About 2 months using the app
April 10, 2024

Great app with lots of customisation tools. I like the customer referral features.

Happy Tails supply LTD
United Kingdom
15 days using the app
August 18, 2024

gut

Street Style Men
Germany
About 23 hours using the app
January 29, 2024

Great service. We received rapid customer service support and swift resolution from technical support engineer Arielle. Thank you!

Ubuntu Life
United States
Over 3 years using the app
April 18, 2024

Getting started is easy.

A&V Raj Cosmetics
United States
2 months using the app
March 3, 2024

Fantastic tool with brilliant support.

Shoutout in particular to Sara (Technical Support Engineer), Tamarry (Technical Support Engineer) and Chester (Customer Support) were all very helpful and quickly resolved our technical problem over the weekend.

Greenshop Paints
United Kingdom
4 months using the app
February 21, 2024

Fantastic app with many benefits and features. Easy to use, and looks professional on the website.

Happy Heroes
United Kingdom
6 months using the app