Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,112)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its affordability and comprehensive features, including customizable review widgets and the ability to add photo and video reviews. They appreciate its user-friendly interface, multilingual support, and seamless integration with Shopify and other apps, which enhances email marketing and other functionalities. The automated review request feature is praised for saving time, allowing merchants to focus on other business areas. Strong customer support and the positive impact on sales and customer engagement due to increased social proof and credibility are also noted benefits. Additional features like referral programs and upsell opportunities further contribute to its appeal for business growth.

February 11, 2024

quick help and support from Rotem. it takes no longer then 10 min after you file a ticket with the loox team. this is a great customer support.

yourcasa-de
Germany
2 months using the app
August 24, 2024

bhfhfhfh goood

Forever Bloom
Finland
6 days using the app
July 28, 2024

good

RaveCartel
Germany
10 minutes using the app
May 11, 2024

Helpful tool for a business to improve the store

CK Outdoors and More
United States
16 minutes using the app
April 12, 2024

Really like the interface and Rain did a great job helping me set up the app.

HÜGA COLLECTIVE
United States
2 days using the app
May 7, 2024

Easy to implement.

Evergreen Survive and Thrive
United States
About 1 month using the app
December 27, 2023

Loox has excellent customer service team - Mara from customer support was especially responsive and helpful.

Mooki
Australia
About 1 year using the app
August 10, 2024

good

Ahmed Watch
Qatar
7 minutes using the app
December 13, 2023

Note to those using the Scale version, LOOX has a potential charge when your order exceeds 300, there is an additional charge of up to $760, it gets expensive and even when I turned off the extra features, I was still overcharged . Their customer support is also not real time and you need to wait a long time for the issue to be resolved .

Amovibe
Hong Kong SAR
7 months using the app
September 6, 2024

muy buena

Gamo Home
Mexico
5 days using the app