Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

October 28, 2023

So far i'm super impressed with the ease of use

Sparko
United Kingdom
3 months using the app
June 11, 2024

awesome

Plush Lights
United States
About 14 hours using the app
April 9, 2024

Ellison, you are the best! Great support

Haaghoek
Belgium
19 days using the app
October 16, 2023

On the basic plan you have to pay 10$ a month for the app's Branding to show up on absolutely every page. You're basically paying them to make them publicity. I asked customer service and no help was given apart from "just pay us 40$ a month instead"

gellednails
Spain
18 days using the app
Loox replied October 17, 2023

Hey,
Lilach from the Loox team here :)

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.

Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.

Our Beginner plan provides you with access to all of Loox widgets and customization options, as well as sending review request emails to collect reviews for your store. While our Scale plan has everything you need to grow your business and increase sales.

In any case, I reached out to you privately to continue our conversation and find the best plan that fits your needs and budget!

January 20, 2024

Mara helped me out very quickly. I am 100% satisfied with her service.

Scentlov™
United States
3 months using the app
March 14, 2024

kann ich empfehlen! user-friendly und kompakt

Giftandprint
Germany
6 months using the app
February 29, 2024

Great app and fast customer support.

LUCYD EYEWEAR
United States
6 months using the app
November 13, 2023

It is equipped with useful functions, it helped a lot in building the website

SoFtPaws
Hungary
4 months using the app
January 8, 2024

thank you Lilach K.. Very patiently helped us solve the problem!

koscy
United States
7 months using the app
June 30, 2024

GOOD,GOOD,GOOD,GOOD,GOOD,GOOD,GOOD,GOOD,GOOD,GOOD,

Yourbagmall
United States
9 minutes using the app