Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and range of features including automated customer review collection and customizable widgets. It's praised for its seamless Shopify integration, exceptional customer support, and valuable analytics. The app allows for photo and video reviews, providing powerful social proof and boosting sales and conversion rates. It's also known for its fast performance and giving merchants control over their site's content.

February 17, 2024

it was pretty easy to use and the walk through set up instructions were great, very easy to follow(and I'm not very computer savy).

Wills & Maker
Australia
About 1 month using the app
February 11, 2024

quick help and support from Rotem. it takes no longer then 10 min after you file a ticket with the loox team. this is a great customer support.

yourcasa-de
Germany
2 months using the app
Edited April 14, 2024

Excellent customer service! I’ve had some difficulties with Loox review’s on my store, but Aya responded quickly and fixed my problem in no time.

Smartzone
Norway
10 months using the app
February 22, 2024

Best App/Option for importing Reviews! It's easy to use and it does it's job wonderfully, would defenitly recommend!

Swisskomfi
Switzerland
24 days using the app
February 21, 2024

I really recommend this app and also with the support, fast and efficient. Perfect!

Nero Deluxe
Colombia
3 months using the app
March 8, 2024

Such a great handy app to have.

FirmYoungSkin
Australia
About 2 months using the app
March 2, 2024

Wonderful service! Thank you so much Ken for helping out with the coding so quickly. He did an amazing job. Also shoutout to Jodel for the quick response.

Sermez.com
United States
28 days using the app
March 6, 2024

User friendly and does exactly what it says on the tin.

Velowise
United Kingdom
24 days using the app
April 4, 2024

LOVE this app! It's incredibly intuitive, looks great, and works perfectly!

JoshZandman
United States
16 days using the app
January 27, 2024

Very good app for reviews, Liz from your support was very prompt in helping me with my issues, easy to interpret instructions she gave and fix my issue, provided links that were necessary and was very nice. Would recommend!

astraleon
United Kingdom
About 1 month using the app