Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,044)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

Edited November 14, 2019

Although i've only just installed the app LOOX i'm already finding it really easy to work with. I look forward to see what it can do for my business!

LAYPH
Sweden
Over 2 years using the app
Edited June 15, 2024

I love how easy this was to install and use, but I wish the customers didn't have to submit photo reviews to get their % off code. It'd be great if we had the option to not make that mandatory for customers if we didn't want that option. Thanks!

LEGOE. HERITAGE
Australia
Over 2 years using the app
Loox replied July 8, 2021

Hey,
Abby from the Loox team here :)

Thank you for your feedback!

At Loox we believe that photo reviews turn visitors into sales substantially more than text-only reviews and, from our research, photo reviews can convert up to 91% more than text-only reviews.

Because of that, we focus on helping our merchants collect more photos and put an emphasis on the visual aspect of reviews.

As a result of this, Loox supports offering a discount in exchange for submitting a photo review only, and not for text-only reviews.

​With these various efforts, Loox manages to make 25% of reviews submitted include a photo!

January 4, 2023

Easy to use. Love it. The ability to allow us to display what type of review is magical. Thanks Team Loox.

Vornado Singapore
Singapore
Over 2 years using the app
September 23, 2021

Super application. Si seulement on pouvait avoir l'avis sur le site aussi ça permettrait d'avoir une app complète. Mais le support SAV est top!

COLORS-THAT-LAST
France
Over 2 years using the app
July 19, 2021

Almost a perfect app. Just need to sync review automatically across mirror websites in different markets

Designer Pet Portraits
Australia
Over 2 years using the app
August 24, 2022

Good review app, but sometimes uploading a file can be a problem. The support staff are helpful and will help resolve issues quickly.

OrthoRelieve
Singapore
Over 2 years using the app
May 2, 2019

niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Summermusthaves2019
Netherlands
Over 2 years using the app
Edited January 7, 2022

I use the app to help collect customer reviews. It's very helpful. I am considering using the upgraded version to get access to more tools.

The Wisdom Realms
United States
Over 2 years using the app
April 19, 2023

Pratique pour avoir du social proof quand on n'a pas encore des ventes. Je recommande pour les nouveaux dropshippers

My Glow Up Diary
United States
About 2 years using the app
April 6, 2020

I's a great app. Helps build trust with the customers who make an order after reading other customers' experiences. Simplify it so that a product name from the store can be used to find product instead of product url.

Marginseye
Kenya
About 2 years using the app