Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

Edited May 23, 2023

Works great for us. It has been easy to use. Uploading our old reviews was not seamless but all in all good product. We have recommended LOOX to others!

3 Moms Organics LLC
United States
11 months using the app
October 8, 2019

Great app. The only downside is that the Import to Loox from Aliexpress can be annoying because it imports immediately after clicking approve and there is no BACK button. It would be a HUGE time saver if it would only import after I'm done selecting the reviews I want to import.

Qutiefly
Netherlands
11 months using the app
April 2, 2020

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Hömma @ 4330 Mülheim
Germany
11 months using the app
May 14, 2020

This app is amazing. Is a great tool for my store and save time and is not expensive ...excellent!!!!!

Kayale company
United States
11 months using the app
May 13, 2021

I used this app to help a final customer to have an idea about our products. really I like it so much because all our customers are motivated to write some words about their experience when they have received a product and started to used.

RoYaL STooR
Morocco
11 months using the app
November 13, 2022

love it love it love it love it love it love it love it love it love it love it love it love it love it love it love it love it love it love it love it love it love it love it love it

SoyDesign Picks
United States
11 months using the app
June 26, 2023

un peut cher mais intéressant pour gagner du temps et dans le business en ligne c'est le temps qui prime alors c'est vraiment une bonne contrepartie

PENTA JOYA
Switzerland
9 months using the app
September 28, 2023

euhh obb inipi o

HIGHERSELF
United States
21 days using the app
May 13, 2021

Customer service is great. Every time I have a question the answer comes quickly, right, and personable.

Aggrovist Apparel
United States
11 months using the app
June 29, 2019

The features offered by this app are quite complete. Integration with shopify was seamless. The only problem that I had was, changes to the review pop-up on mobile did not work. I made changes to the settings, but they are not implemented on mobile for some reason. So, even though I disabled it for mobile, but the pop-up still pops out, don't know how else I can deactivate it :D

Reuswable
Denmark
11 months using the app