Loox ‑ Product Reviews App , 18,308 reviews

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
    17K
  • 5% of ratings are 4 stars
    943
  • 1% of ratings are 3 stars
    139
  • 0% of ratings are 2 stars
    58
  • 1% of ratings are 1 stars
    218
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

December 17, 2023

Works exactly like it says it will! Would recommend for fast growing stores. Simple enough to setup and has enough customisation features. Two areas of improvements

1. No way to easily request reviews over Whatsapp
2. Lot of fraudelent cases slip through in the referral system where customers game it by giving the referral link to themselves

Oppastore
United States
About 1 month using the app
Loox replied December 18, 2023

Hey,
Tamarry from the Loox team here :)

We really appreciate your feedback!

We’re always looking for ways to improve, and we prioritize much of our development plans based on customer feedback.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

Edited February 20, 2024

Molto utile

Bio Helix Tuscia
Italy
About 2 years using the app
Edited March 29, 2024

NICE. I love the review

Fidel Frenzy
United States
21 days using the app
January 26, 2024

So far so good. On day two with the app and only took an hour to import reviews, and now time to play with the fun stuff. We are small and I don't quite understand the additional costs after the monthly costs.

DOOR-PARTS
United States
About 20 hours using the app
February 20, 2024

very useful and easy to use

Nova Center
United Kingdom
About 2 months using the app
December 6, 2023

Good customer support. App is solid and helps increase conversions on your store. Thanks.

Maternity Miracles
United States
About 5 years using the app
January 4, 2024

Amazing helped me start my shop!

The Montley
United States
2 months using the app
December 13, 2023

I like to use Loox, however I can't edit reviews when I'm importing from aliexpress, pls add this function guys, It will be better

museflair.com
United States
3 months using the app
March 14, 2024

very cool

CupFyre
United States
12 days using the app
January 24, 2024

Going good so far

UtmostLove
United States
26 days using the app
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