Loox ‑ Product Reviews App , 18,298 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.
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The customer support is great. I asked for a custom request not available in their UI and Lilach from Loox was able to get it done quickly. We actually left Loox and immediately came back a few days later as the other app we tried didn't compare.
It's said that any polished enough tech is indistinguishable from magic. Well, this app is so well thought out and has so many incredibly good and surprisingly effective things going on completely "hands-off" that there's no other qualifying word I can think to attach to it.
Don't make my mistake and do take customer reviews seriously. Metrics don't lie, and it's been a night and day difference. My biggest regret is not adding reviews from the beginning but on the bright side, I'm pretty sure I couldn't have gotten something as good as this app back then.
Great app, and more importantly great service. we needed online support and Ms. Aya from the Customer Support, did an amazing job for us, helping us with setting up one of the widgets on our store, from her side. It was amazing and very helpful. Highly recommend using this app
Chester helped me out getting my Trust Badge above my product title. Not only did he reach out very fast (on a saturday) after I asked my question. But he also took the initiative to ask for clarity before implementing the software solution. A professional for sure. Thank you very much Chester! Hope to work with you again.
Really good, downloaded last year. Think the app is brilliant and gives merchants control of their reviews as opposed to Trustpilot who charges small businesses a fortune to do anything. Now that Loox has integrated with Google, its even better. Really happy, highly recommend.
Does the job. Pretty easy to install ourselves without developer. Can easily mak adjustments to it. Rssponsive customer service.
Loox is a game-changer for anyone looking to boost their online store with customer reviews. What really stands out is the incredible support team, especially TAL and TAMARRY. When some widgets weren't working on my site, they stepped in swiftly, fixing issues without the need for an external developer. Their expertise saved time and hassle, making changes that perfectly suited my needs.
A huge thank you to Loox for not just a fantastic product, but also for the peace of mind that comes with knowing such a supportive team is there to help. This app is a must-have for any e-commerce business looking to grow. Cheers to Loox and the continued success of your app and business!
Always great to see some social approval feedback from your customers
Jodel was amazing! She addressed my issue in under 1 HOUR! Talk about a fast turn around time and exceptional customer service!
Excellent app and even better assitance provided by Aya from Customer Support. Really fast and effective.