Reviews (19,335)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.

July 6, 2023

Lilach was awesome at getting our review widgets set up in no time! I am not a coder and I glaze over at the thought of opening up Shopify theme pages and trying to figure out where to insert code etc.

LOOX made it easy with their awesome technical support!

Jace Industries
United States
1 day using the app
November 19, 2023

it is very easy to work with.

Goldnery.store
Germany
2 months using the app
December 19, 2023

Easy to use

Mark David Abbott Author
New Zealand
3 months using the app
November 25, 2023

it's very well and very easy to use it.

My Store
Italy
About 1 month using the app
July 22, 2023

AYA from customer support has been very helpful with me, she even sent me a video recording to help me better understand a mistake that I was committing, she is the best!

ECOTERMA™
United Kingdom
6 days using the app
December 13, 2023

Cela ne fonctionne pas sur mon site shopify pour le moment

Ma boutique
France
3 months using the app
Loox replied December 15, 2023

Hey,
Ilan from the Loox team here :)

​I am sorry to hear about these difficulties.

​I have reached out to you through your email to help you set up the app as soon as possible.

Our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.

December 30, 2023

Great app

Njezin Put
Croatia
3 months using the app
November 1, 2023

Great Customer Service

DODOcase, Inc.
United States
Over 2 years using the app
June 19, 2023

Exceptional customer support!

Rain from customer support fixed our issue in no time :)

It's a pleasure to work with Loox.

ninerealms
Cyprus
3 months using the app
October 4, 2023

very cool and useful app!

Fuzzy Dreams
United States
5 months using the app