Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,053)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

May 26, 2019

I used this app to start collecting reviews. So far so good setting up. I wish they hadn't ask me to review it until I had a chance to get some time on it.

So Big Baby
United States
9 months using the app
February 21, 2023

thank you to jemuel for his dedication to helping me with my problem and for the quick solution. Puppyboxx store

PuppyBox
Slovakia
9 months using the app
December 9, 2019

Great! We are beginner to use it. Hope it helps us to get more real feedback from our customers. XOXOXOXO

Veste Official Store
Malaysia
9 months using the app
March 10, 2023

So far so good. I'm surprised how many people include a photo with their review. :) A few more widget options would be great (cards without photos etc.) and the ability to use a custom font.

Laka Java
United States
9 months using the app
August 13, 2019

Ist übersichtlich gestallter. Finde ich sehr gut weil dadurch viele andere Kunden dadurch mehr Trust bekommen und leichter die Kaufentscheidung gefällt wird

Xava-Shopping
Germany
9 months using the app
December 17, 2023

Works exactly like it says it will! Would recommend for fast growing stores. Simple enough to setup and has enough customisation features. Two areas of improvements

1. No way to easily request reviews over Whatsapp
2. Lot of fraudelent cases slip through in the referral system where customers game it by giving the referral link to themselves

Oppastore
United States
8 months using the app
Loox replied December 18, 2023

Hey,
Tamarry from the Loox team here :)

We really appreciate your feedback!

We’re always looking for ways to improve, and we prioritize much of our development plans based on customer feedback.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

October 11, 2023

Great

Sunflower Glow Beauty
United States
8 months using the app
Edited September 4, 2019

It turned out to be a lot easier than i thought it would be. Thanks to my mentor, I was able to find loox. Thank you!!!

Actionableitem
France
8 months using the app
March 15, 2023

Sehr gut und einfach erklärt. Deutsche Sprache für den Bediener wäre noch optimal, aber sonst Top. Weiter so.

Gaminater
Germany
8 months using the app
November 29, 2022

J'aime cette application, je l'ai utilisé pour importer des avis sur ma boutique en ligne et c'est juste incroyable, je recommande sans faute.

Cleamister
France
8 months using the app