Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

July 15, 2022

Josh quickly dealt with my issue. Much appreciated. Since using Loox our number of reviews at vitali-chi.co has grown and clients enjoy leaving their photos.

Vitali-Chi - Here To Heal
United Kingdom
Over 2 years using the app
March 28, 2022

Great app to create social proof (best one out there for best reviews) and great customer support! Highly recommend!

Infinitive Crystal
United States
Over 2 years using the app
May 28, 2019

Really good so far it integrates very well and allows alot of extra space for added features and such

Sinavo
Canada
Over 2 years using the app
January 24, 2023

Excelente servicio. la atención de Jemuel es 10/10 lograron resolver mi problema de configuracion de reseñas y estrellas en el producto.

Travelers Coffee
Chile
Over 2 years using the app
Edited September 18, 2022

Chester from Loox support was a big help fixing something on our site. Appreciate the hustle and personal attention.

round21
United States
Over 2 years using the app
May 21, 2022

Love this app! It's great and does exactly what I need and want it to do. It has also helped increase my sales!

Jaceë Collections
United States
Over 2 years using the app
July 15, 2020

Just started using it, but very thorough. I like the customizability and the features to really take control of my review system.

Doctor's Choice UV Sterilizer
United States
Over 2 years using the app
October 29, 2020

Works perfect and we recieved alot of good reviews thanks to this app. Would def recommend every shop user!

EV ME - Dé Premium Laadkabeldiscounter
Netherlands
Over 2 years using the app
April 11, 2023

Loox Support is quick and efficient. I searched Hi + Low to find a solution to add our Loox Review stars to our Featured Collection on our Home Page. Chester was amazing in helping get this done. It took mere minutes for this genius! Thank you!

Uplift Provisions Company
United States
Over 2 years using the app
September 16, 2023

The Customer Service is great. I emailed customer support on a Saturday after I changed themes and Ken replied quickly (multiple times) with all the info I needed. Thanks!

Bodomint
United States
Over 2 years using the app