Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,023)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

December 21, 2023

slows down site, made extremely difficult to cancel the subscription.

Catnap Necessities
Finland
4 days using the app
Loox replied December 23, 2023

​Hey,
Tal from the Loox team here :)

​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​We built Loox with attention to our merchants’ store performance, and we utilize a CDN (content delivery network) to serve scripts and photos.

​In addition, Loox only starts loading after the page is fully loaded and ready for customers to use (this includes all scripts and photos).

​I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

February 28, 2024

love this app

Luminity
United States
27 days using the app
May 2, 2024

Buena app

Unique Personalizado
Dominican Republic
7 months using the app
August 16, 2024

sknkn

Airway
Israel
About 1 hour using the app
December 30, 2023

It is very good

EtherealTrades
Slovenia
About 2 months using the app
December 15, 2023

Service client au top !

MaPetiteTasse
France
Over 2 years using the app
January 8, 2024

amazing

Maytrix
United States
7 months using the app
May 18, 2024

The team is responsive

Transform Shop
United States
9 months using the app
December 16, 2023

cool

petitmonde2024
Canada
About 1 month using the app
March 12, 2024

Great support

Happypets
Sweden
3 months using the app