Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,114)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its affordability and comprehensive features, including customizable review widgets and the ability to add photo and video reviews. They appreciate its user-friendly interface, multilingual support, and seamless integration with Shopify and other apps, which enhances email marketing and other functionalities. The automated review request feature is praised for saving time, allowing merchants to focus on other business areas. Strong customer support and the positive impact on sales and customer engagement due to increased social proof and credibility are also noted benefits. Additional features like referral programs and upsell opportunities further contribute to its appeal for business growth.

March 6, 2024

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Shapely Line
Israel
About 1 month using the app
August 20, 2018

Great App !! And very efficient customer service ;)

Mon E Shop
France
About 2 years using the app
July 12, 2021

Its great. It has workekd out really well for us, much cheaper than other similar services.. Highly recomend

lockwood51.com
United States
About 2 years using the app
January 31, 2024

facile, velore e intuitiva!

SnuggOfficial
Italy
7 months using the app
June 20, 2019

Try a few others, don't know why I tried this app last. Even with people calling it the best, well I agree also. The best!! Features,design, integration can't be beat. Conversions increased on 2nd day of install compared to previous app. Bonus widgets...didn't I mention. Can't explain it all get it yourself. It's simple and effective...job well done.

Genlitt
United States
About 2 years using the app
March 3, 2024

Had an issue and Jodel fixed it within minutes. Great customer service!

Gather & Pray
United States
About 1 month using the app
March 2, 2023

The worst support. They kept going back and forth for days without helping and then completely disappeared. We switched to AliReviews for all of our stores and much happier.

Shopzu.com
United Kingdom
About 2 years using the app
Loox replied March 3, 2023

Hey,
Ilan from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​I’d be happy to dig deeper into what you were experiencing. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

March 13, 2024

good

Pure Glow Up Co
Australia
19 days using the app
Edited June 10, 2020

amazing great,
why its asking me for minimum 100 characters?????????????????????????????????????????

Orlando Body Therapy
United States
About 2 years using the app
July 22, 2022

Fine app, I had a small problem but it was solved very quickly with the help of the staff. I will upgrade to next plan

connecttoshop.com
Romania
About 2 years using the app