Loox ‑ Product Reviews App , 19,009 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.
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I can't figure out how to stop so many pop ups though.
Assertive and very quick response! Solution answered and resolved in less than 20 minutes. Special thanks to Jodel
Great app. Been using for a long time.
This is not the first time I choose Loox Products Reviews. I have been using this excellent application in my other shopify stores as well. There are a few reasons why I like it - 1) it’s relatively simple to use, 2) it give gives me relatively a lot of control over the way the reviews are displayed, and 3) I can always count on the support staff to reply to emails relatively fast and solve most issues. For example, recently Tamarry did a perfect job setting up what I requested. They are always happy to help which is what customers love. Thank you!
I wish I knew about Loox sooner, then I wouldn't have left all that money on the table in my business.
Their features are fantastic but the best part is their super responsive customer support. Real people reply immediately with the exact answers you're looking for. Rotem, Rain and Sara especailly were so helpful. The setup was unbelievably easy. In just one day I set up our review collecting and referral program because Loox takes care of literally everything else, right down to airtight terms and conditions that they have already created. I have GORGEOUS branded emails that I KNOW will increase our revenue. This app is worth every penny. ⭐
I had an issue with adjusting the background color of the product review widget, and Laurence did an amazing job helping me to fix this. He was very helpful and responsive, and now I'm happy with the background color!
I’m a new member to the software but it’s really awesome. Ellison helped me with my questions and it made my experience even better! Awesome app and customer support! Thanks guys
It's said that any polished enough tech is indistinguishable from magic. Well, this app is so well thought out and has so many incredibly good and surprisingly effective things going on completely "hands-off" that there's no other qualifying word I can think to attach to it.
Don't make my mistake and do take customer reviews seriously. Metrics don't lie, and it's been a night and day difference. My biggest regret is not adding reviews from the beginning but on the bright side, I'm pretty sure I couldn't have gotten something as good as this app back then.
Absolutely grateful with Jodel. He was very fast and efficient in assisting me with my issue and within seconds I got what I asked for. I’ve been struggling with this for months and it meant the world to me that the issue was resolved in a matter of seconds. I truly appreciate the help! Thank you so much!
Good app and very responsive support. Appreciate the help from Chester who was quick to resolve the issue I was facing when using the app. I recommend the app.