Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited February 2, 2023

me gusto mucho super lindo y facil de usar lo recomiendo muchisimo es genial me gusta y es muy buenisisisismo pa

ST BRANDS INTERNATIONAL
United States
Over 1 year using the app
August 18, 2021

Loving this app so far. So easy to set up and use, very customizable and the free trial is long enough to decide which features you really need or can go without. The great thing is it lets you send review requests to the customers purchased up 3 months back. A must have app for any store that wants to build customers trust!

Queenie's Pawprints
Australia
Over 1 year using the app
March 14, 2023

Thanks to Jodel, great support. I was helped very quickly, good work. This is how you imagine customer support :)

ScalesOne
Germany
Over 1 year using the app
April 6, 2018

Great App...!!! Delivers on EVERYTHING it says it does...!!!

And 1 For All
United States
Over 1 year using the app
December 26, 2022

Great app to use for my store. Easy to use and install. A great way to build trust with customer and scale my products

CAROSSI
United States
Over 1 year using the app
March 17, 2023

Lilach was very quick at fixing my issue. I’m very grateful, thank you! All email responses from the team have been very quick and helpful

Abora Jewellery
United Kingdom
Over 1 year using the app
October 3, 2022

So far super easy to use. I'm looking forward to seeing how it helps my business! I love all of the features it offers.

Monica Nicole Hair
United States
Over 1 year using the app
December 28, 2021

Wir sind super zufrieden mit der App! Sie ist nicht zu teuer und bietet viele Möglichkeiten den Kunden nachträgliche eine Erinnerungsmail zu einer Bewertung zu senden.

Calm Coast Fashion
Germany
Over 1 year using the app
April 28, 2021

After only using the Loox app for about two months, we are very pleased with how many new reviews we've collected, and we have loved being able to collect photo reviews, as well. Having our review request emails automated has been a time-saver for our team, and the review request emails have been successful in getting customers to leave reviews.
The support that we have received from the Loox team has been incredible. We've had a couple of needs with code updates, and their support team is always very responsive and able to resolve any concerns or updates quicker than expected. This has been a very worthwhile app for us!

Fire Cider
United States
Over 1 year using the app
August 29, 2021

j'ai utilisé cette application pour ma boutique. Elle donne beaucoup de crédibilité à mon produit. Evidemment, il faut l'utiliser avec discernement. Je n'en connaît pas encore toutes les subtilités, mais à force de l'utiliser, j'espère découvrir beaucoup d'autres possibilités.

KEMTYOU™
France
Over 1 year using the app