Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

December 22, 2023

Don't use this APP. At the beginning, everything is FREE, then they put you into $19.99 plan. then after few months, there is a message pop up saying "You’ve reached the limit…
Congratulations! Your business is doing well, and you have outgrown the Beginner plan, which is limited to 500 orders.", the new plan is more than double of the original plan. I am not going to pay $49.99/month.

No WAY!!!

Wonder Whip
New Zealand
About 1 year using the app
Loox replied December 23, 2023

​Hey,
Tal from the Loox team here :)

​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​Loox offers several different plans for stores of all sizes and needs.

​All our plans, including those for larger-scale stores, have an extremely high ROI.

​I’ve personally reached out to you so we can find the best solution for your store, and I am happy to continue the conversation with you privately.

Edited August 8, 2024

Ich hatte mit Jemuel kontakt, er konnte mir nach nur wenigen Minuten erklären was ich machen muss.

Sehr schnell, kompetent und zuvorkommend.

Vielen Dank

EDITRON.CH
Switzerland
11 months using the app
April 9, 2023

choose this after comparing it to other known paid apps and found this better over others. Great review app.
thanks team

Beauhancestore
India
Over 1 year using the app
February 23, 2024

Very easy to understand !

GLEDE
Estonia
5 months using the app
Edited June 1, 2021

I'm using Loox for reviews on my landing and product pages and it not only looks amazing and is easy to use but I also had an issue recently where the reviews weren't showing and their support team came to my rescue so quickly and so effectively that I was truly amazed. Love the product and their support!

Pampered Puppers
Australia
Over 1 year using the app
May 14, 2022

The app does exactly what they advertise. When I needed assistance the support team was thorough and quick to help me fix my issue.

insole.store
United States
Over 1 year using the app
November 2, 2021

LOOX will add so much credibility to your website. I highly recommend that anyone running a shopify store to add the app to your store!

The Fly Pup Shop
United States
Over 1 year using the app
Edited April 29, 2020

Used this app to import reviews from aliexpress. Very easy to use! I recommend this app to everyone building a shopify store.

gainzfromhome
Canada
Over 1 year using the app
September 14, 2022

Been using LOOX for a while, it is great, we also really like their support always responsive which is a big reason for us to choose them too.

Thena
Canada
Over 1 year using the app
October 10, 2019

I think this app brings a lot of value to my online store. I now have tonnes of. reviews from my customers

presetsbyhaylsa
Australia
Over 1 year using the app