Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,015)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

September 25, 2024

Certaines parties de votre app n'est pas traduite en français mais sinon super

Zen Rivers
France
4 months using the app
Loox replied September 26, 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for your kind review!
Please note that Loox supports translating all customer-facing texts to the language of your choice.
I've reached out to you via email to tell you more about this, I look forward to continuing the conversation there!

November 4, 2024

It was easy to follow along

Paw Pad Finds
United States
17 days using the app
October 21, 2024

Not easy to use

CosyAll
Australia
4 months using the app
Loox replied October 23, 2024

Hey,
Arielle from the Loox team here.

I am sorry to hear about your experience so far.

I’ve personally reached out to you and am happy to continue the conversation with you privately to resolve whatever you need!

July 22, 2024

Thank you very much for Laurence's help and quickly solved my question. Thank you

Ideal Gallery
Hong Kong SAR
5 months using the app
July 13, 2024

Aya was a fantastic help! Her response time were incredibly fast and she solved all 3 of my issues each time she responded! Amazing

FurVacPro
Australia
About 2 months using the app
July 10, 2024

I would definitely recommend this app! It allows full control over reviews and has a very simple user interface which makes for a simple, but effective app. Only downside is the amount of reviews for the price per month.

Kladio Clothing
United States
24 days using the app
July 31, 2024

I had an excellent experience with Jodel from the Loox team. He was incredibly helpful with review publishing and placement, providing outstanding customer service. Jodel was patient, attentive, and efficient, making the process seamless. His quick responses and expertise made a significant difference. Thanks to Jodel, my experience with Loox has been fantastic. Highly recommend his support!

PAWBEE STORE
United States
1 day using the app
November 10, 2024

still testing out

Shop With Owl
Singapore
3 days using the app
September 23, 2024

awesome service

Decornova
United States
18 days using the app
August 4, 2024

Great review app I used ever !!

Lens Diary UK
Hong Kong SAR
3 months using the app