Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

February 2, 2021

Top support! Fast reply to my questions and very helpful! thank you so much loox support team. Very good app

workspace4home
Germany
Over 2 years using the app
April 23, 2017

best review app. I've tried a bunch but Loox is def the best one.

Gate212
United States
Over 2 years using the app
February 5, 2021

I like this app so much. It really helpful and easy to use. Highly recommended if you want to boost your sale

Gearevo
Malaysia
Over 2 years using the app
October 25, 2022

Amazing support! Lilach was great and fast! Definitely would recommend if a review app is needed for your store.

Pure Plus Clothing
United Kingdom
Over 2 years using the app
Edited April 6, 2023

Great app, an important addition to the store. Nice automation. Had uploaded my old orders and and more than 4500 requests got triggered costing us more than $600. Ilan, was quick to resolve the query and refunded us the entire amount without us even asking. Great team and customer support. Really appreciate their honesty and promptness to solve the issue.

Soothing Crystals
United States
Over 2 years using the app
February 21, 2023

This app is very easy to use and is always coming out with new features. Always helpful customer service. Jemuel was very helpful!!

Triton Jewelry
United States
Over 2 years using the app
February 17, 2022

very fast and good support. this app helped me a lot to increase my conversion rate. i am really thankful!

nordseepfote
Germany
Over 2 years using the app
May 11, 2020

I like this app as it is a great way for our customer to review the product but lso to show it in use on an image

PnD-Shop
Germany
Over 2 years using the app
April 25, 2021

Easy to use. The app helps you step by step to get it going in the right direction. I recommend this app to anyone.

Pelican Shops
United States
Over 2 years using the app
April 8, 2021

Have been using this app for over a year now. I think it's by far the best review app on Shopify. It works amazing for visual products like mine and it has a lot of customization options. Support has been great as well. Thanks!

Fenitas
Netherlands
Over 2 years using the app