Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

Edited August 30, 2023

Very nice app for reviews. Their customer care is very nice especially Channelle who was very helpful for my last ticket :)

Ziggy
France
Over 3 years using the app
October 16, 2020

Love it! My customers always share their photos on social media, now we can have them in our webpage!

Love Lust
Chile
Over 3 years using the app
Edited August 25, 2021

Loox can work seamlessly with my themes perfectly. And their customer service is top: very prompt reply and professional solutions. I'm impressed by the support team's work (from David specifically Awesome!)

Arison Lashes
United Kingdom
Over 3 years using the app
Edited August 27, 2021

Excellent app. I enjoyed all the great features, great customer service. My customers are fully engaged leaving reviews or sharing pictures. No complaints.

ROMAN USA
United States
Over 3 years using the app
December 1, 2022

Fast and very pro, they knew how to manage my problem in a few hours and even when I could not create a collaborator account, they found the solution, 2 people from their team helped me.

La Théière de Lulu
France
Over 3 years using the app
June 4, 2023

شكرا لكم نننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننننن

warda beauty
Algeria
About 2 months using the app
July 27, 2022

I've been using this app across my three different stores for many years - it's so easy to install and the team at Loox (Sapir) are a pleasure to deal with :)

Healthish
United States
Over 3 years using the app
Edited January 14, 2021

Great app - always helpful support in the past. It definitely helps increase sales and also gives us a valuable heads up when things are going wrong.

Spirit Pieces
United States
Over 3 years using the app
July 3, 2018

Great App! Customer reviews keep on coming in. And it looks great on the site.

My Personal Paw
Canada
Over 3 years using the app
June 23, 2020

Today is my first day using the app. So far so good. I was able to import all of my old reviews from a different app seamlessly. Everything pop-up on my website and looks great. I even added the carousel to the home page. I can't wait to see reviews with personal photos from my clients, which will make the site even more personable. I only have one slight design issue with the color of the font that shows up, but I will look more into this and reach out to the support team if I can't fix it myself. Thanks for creating this awesome app!

Sprinkle Dazzle Collective
United States
Over 3 years using the app