Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited August 30, 2023

Very nice app for reviews. Their customer care is very nice especially Channelle who was very helpful for my last ticket :)

Ziggy
France
Over 3 years using the app
May 12, 2022

I don’t know why anyone serious about their business on shopify wouldn’t have Loox. We love using it in all of our stores.

ALLRJ
United States
Over 3 years using the app
October 16, 2020

Love it! My customers always share their photos on social media, now we can have them in our webpage!

Love Lust
Chile
Over 3 years using the app
July 30, 2023

We had some questions and wishes in terms of displaying the stars and the average review score.
Aya from Customer Support helped out real quickly and absolutely competent. So now we have the result that we were looking for. Thanks a lot, Aya!

The Brot Box
United States
Over 3 years using the app
July 24, 2023

Nice services and great performance! Highly recommend as I use this app 3 years and it bring a lot value to my shop.

ArtGalleryZen
Hong Kong SAR
Over 3 years using the app
January 17, 2024

easy and fast setup!!

Serene Home Co.
United States
10 minutes using the app
April 27, 2023

Great app with lots of useful features! Customer service is also excellent! Thank you for your help to all the Loox team, Aya, Tamarry, Sapir, Lilach and Ilan!

Entreaguas Wearable Art
Colombia
Over 3 years using the app
Edited August 25, 2021

Loox can work seamlessly with my themes perfectly. And their customer service is top: very prompt reply and professional solutions. I'm impressed by the support team's work (from David specifically Awesome!)

Arison Lashes
United Kingdom
Over 3 years using the app
Edited August 27, 2021

Excellent app. I enjoyed all the great features, great customer service. My customers are fully engaged leaving reviews or sharing pictures. No complaints.

ROMAN USA
United States
Over 3 years using the app
Edited November 12, 2021

I really love how this app generalities more sales for my business. It’s easy to use and I love seeing the reviews come through.

Keeley Maree
Australia
Over 3 years using the app