Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,458)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

January 14, 2024

Incroyable

Ma boutique
France
About 1 month using the app
June 10, 2021

I love how it automatically imports reviews from AliExpress! This tool is a TIME-SAVER!!!! I thought I was going to have to download a bunch of images and copy/paste text to my reviews, but I was delightedly pleased when I saw that you could pick and choose which reviews you could import from AliExpress with a touch of a button!

Paint My Doggy
United States
About 3 years using the app
June 17, 2022

Very happy with the ability of Loox to intergate with my website and collect reviews. Many others that I tried did not work as well. Thanks

Wallmaster Paint by Astec Paint
Australia
About 3 years using the app
Edited August 4, 2022

Awesome app, and amazing customer support, nothing they can't or won't do for you, and quickly too! I dealt with Rain at Loox support, and they were brilliant! 10/10

Hidden Prints
United Kingdom
About 3 years using the app
April 9, 2023

Channelle was really helpful she solved my issues within a few hours.
The reviews look awesome on my site .

weebsnation
India
About 3 years using the app
July 1, 2020

Really easy to get going with this app. I had a glitch with google that i was informed may have been from the app. Turned out it was not because of the app, but the Loox customer service team went ahead and fixed it anyway! Its rare to have customer service at this level these days for apps. Great experience, and looking forward to growing my clients with them.

Meta Skin Studio
United States
About 3 years using the app
September 15, 2022

Great product - have been using it for a while. Imbed very well into the your application. Def recommend it.

Massage Therapy Concepts
United States
About 3 years using the app
January 11, 2021

Lots of features that are incredibly useful, especially in the upgraded versions. Very easy to use and setup for our store.

Sandstone Avenue
United States
About 3 years using the app
September 28, 2022

5 star for David as I almost uninstalled it but the customer care is just too Good. They helped me solved my issue and Im there with loox for a good time

Haanum
India
About 3 years using the app
August 9, 2023

Received incredible app support! Loox is always shaper quick to fix and arrange any changes I need done to the reviews display on my website. 100% recommend! Thank you!

Brazi Bronze
United States
About 3 years using the app