Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,078)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its affordability and comprehensive features, including customizable review widgets and the ability to add photo and video reviews. They appreciate its user-friendly interface, multilingual support, and seamless integration with Shopify and other apps, which enhances email marketing and other functionalities. The automated review request feature is praised for saving time, allowing merchants to focus on other business areas. Strong customer support and the positive impact on sales and customer engagement due to increased social proof and credibility are also noted benefits. Additional features like referral programs and upsell opportunities further contribute to its appeal for business growth.

July 26, 2021

Loox was exactly what I needed to display reviews on my website and their support was very helpful getting things set up.

WallyGro
United States
About 3 years using the app
Edited August 27, 2024

Excellent ap-and great customer service . They fixed something for me within minutes on the weekend -without me having to follow complex instructions. Always quick to respond . 5 stars

frockk
Australia
About 3 years using the app
April 15, 2023

I had an issue and Jodel got back to me very quickly! I really appreciate the good service in a timely manner.

Forged London
Canada
About 3 years using the app
March 26, 2022

Good looking review widget! I like the options for collecting and displaying customers' opinions. The paid tiers are a bit pricey, but the free plan works just fine without upgrading.

High Noon Studios Shop
United States
About 3 years using the app
June 29, 2023

App works great. We love it so far and we have got a. ton of reviews with it. Has all the features you need to collect reviews quick and easy

RomperJill
United States
About 3 years using the app
Edited July 5, 2024

Thank you for the assistance to solve our concerns. They support emailed back and solved the all the issues.

Rejuva Fresh
United States
About 3 years using the app
Loox replied January 23, 2022

Hey,
Josh from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I can see that our team was able to assist you with your initial request, but I will reach out privately to address any further concerns.

March 9, 2019

Did not find any problem yet. We use the free version. It works fine for us. Thank you very much!!!!

MACloth
United States
About 3 years using the app
December 17, 2023

super app prima

KARTAS
Switzerland
About 3 hours using the app
June 24, 2021

Really cool and practical : the options are way beyond what I personally expected when I downloaded the app!

Atelier Richelieu
Belgium
About 3 years using the app
April 9, 2021

The team behind Loox is simply awesome. I can´t thank them enough. The app itself is working great, we are having lots of fun setting it up and seeing how many clients actually send over their photo reviews!

LEDVANCE Shop
Germany
About 3 years using the app