Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,458)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

January 21, 2019

I love all the features so far :) The customer support is also excellent! I wanted the widget to be customized on my site and they did a lovely job. Thank you LOOX!

Otrio Stationery & Gifts
United States
About 3 years using the app
September 9, 2016

We absolutely love this app! It automatically sends a message to customers, and they also get an incentive to add a photo to the review. It works like a charm, we even made a dedicated Reviews page in our shop. Highly, highly recommended!

Break Time Nautical
Croatia
About 3 years using the app
December 14, 2023

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trendyshop
Italy
About 2 months using the app
July 13, 2019

There's no reason to use any other review app besides Loox. You will make your money back simply from the review discount codes Loox auto generates for you. Don't bother cheaping out on any other review program, you will regret it.

Essentials For Mom
United States
About 3 years using the app
March 14, 2023

Very easy to use with lots of functionality to drive revenue conversions (E.g. referrals, reviews, video reviews etc). Speedy customer service too - thanks Rain for your help on customising my referrals page on my site. Definitely recommend.

Toco Swim
United Kingdom
About 3 years using the app
March 16, 2020

Simple, easy to use. I wish they provided more features like re-emailing those that didn't open for a review. Overall good app.

REK Cosmetics
United States
About 3 years using the app
February 2, 2021

So far, so good! Looking forward to receiving more reviews from customers. I think this app will increase sales.

THE GOOD PLACE
Canada
Almost 3 years using the app
Edited June 11, 2024

Die App ist wirklich der Hammer. Nicht nur das Styling sieht super schön aus, sondern das Handling ist wirklich sehr einfach und professionell. Danke an Chester und Ken für die Hilfe!

Pfotenprint
Germany
Almost 3 years using the app
July 24, 2023

Tout simplement c'est pratique et fantastique, facile a utiliser, et rapide. Je recommande vraiment cette application. Merci beaucoup.

Eva Landry
Canada
Almost 3 years using the app
Edited June 30, 2023

Tamarry and Ilan were very helpful & helped me very quickly to set up mhy happy customers page! Tahnk you! I definitely recommend this app!

Label K
Belgium
Almost 3 years using the app