Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

November 24, 2021

I really like the simplicity. It's automated and supportive customers are able to leave reviews to boost social proof.

Culture and Klass Jewelry
United States
Almost 3 years using the app
January 20, 2020


Super great service! The app is one of the easiest to navigate. Love it!

Britt & Co Leather
United States
Almost 3 years using the app
May 20, 2021

Great support! I don't have much coding knowledge and got stuck to add star ratings at where I wanted to place but they solved very quickly. Trustworthy app provider and wonderful staff. Thank you, Loox & Channelle.

Taiko Center Online Shop
Japan
Almost 3 years using the app
November 30, 2023

=)

MyShapeRoller™
United States
About 2 months using the app
August 25, 2023

Tolle App, toller Service (thanks AYA for helping), viele Einstellungsmöglichkeiten, 1000x besser als das völlig überteuerte Trusted Shops, was viel weniger Einstellungsmöglichkeiten bietet.

Thats me Organic®
Germany
Almost 3 years using the app
July 14, 2023

Fantastic support from Jemeul (I needed help with the new Loox badge review) - Fast, efficient and responsive.

Zeke Skincare
New Zealand
Almost 3 years using the app
November 18, 2022

Me encanta la app. Llevo más de un año usandola y es indispensable en la tienda. La recomiendo al 100%

Aura Decorado
Colombia
Almost 3 years using the app
July 6, 2018

I use the basic version and have found it very effective and easy to use. The ability to offer customers a discount for a photo review has resulted in acquiring a good number of reviews. The widget layout has a good appearance.

Cannonball Coffee Company
United Kingdom
Almost 3 years using the app
June 17, 2018

Reviews are must have and Looks does an excellent job of making the reviews into a community experience on your site. They keep improving it too, which is awesome!

Nerdmug
United States
Almost 3 years using the app
January 15, 2024

Se ve muy buena!

Upbeat Innovations
Mexico
About 1 month using the app