Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,806)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and customer engagement through its photo and video review capabilities, which enhance trust and credibility. It's praised for its easy setup, user-friendly interface, and customizable widgets that match various website aesthetics. The app supports multiple languages and integrates well with platforms like Klaviyo and Shopify, aiding in effective email marketing. Merchants also appreciate the reliable performance and responsive customer support that quickly addresses issues.

February 13, 2021

We sell an active dog toy. The ability to show dogs playing with our toy is way more powerful than comments. A picture is worth a thousand words!!

Tether Tug
United States
Over 2 years using the app
July 13, 2023

High-class product. A little bit expensive, but I believe it's worth it. Great and fast support from Lilach, thank you very much!

Homy Post
Poland
Over 2 years using the app
March 23, 2017

Perfect app, easy to use, great tool to promote your store, love it!

Corbico Jewellery
United Kingdom
Over 2 years using the app
March 15, 2022

This app deserves a 5 star. Splendid app to build and grow any shopify store. Keep up the good work guys

Furniture First
India
Over 2 years using the app
July 6, 2023

Love how it's so easy to set and forget it and watch the reviews come in!
Super fast to implement and easy to use.

Ambitious Kids
United States
Over 2 years using the app
August 25, 2023

LOOX is hands down the best Reviews app out there. We started using LOOX about 3 years ago. The way the reviews display on your website has a lot to do with how effective they are. LOOX has great widgets but the biggest pro is that when a customer clicks on a review on your website, they'll get a really nice popout with the photo on one side and the words on the other side. These are HIGHLY readable and worth their weight in gold.

About a year ago, we moved to BigCommerce upon the encouragement of a marketing agency. (Don't do it. It's like going through the gates of hell.) While we were on BigCom, we had to settle for other review apps. We tried Fera, Judge.me, and Trustpilot. After we finally got back to Shopify and recovered from the BC trauma, the very first app I reinstalled was LOOX. While we were on BC, we only got 62 reviews in 11 months and most of them did not have photos. Our reviews are Back baby! They're coming in at 3 times the frequency and 50% of them have UGC photos on them. For us, the real customer photos are what truly sells our product.

Adding, their customer support is marvelous. Mara, Tamarry, and Jemuel all have gone above and beyond in helping get things perfect. No chat yet but the email is quick and efficient. You don't get lost in a sea of emails or ratings requests. Thank you LOOX!!

Pandere Shoes
United States
Over 2 years using the app
March 27, 2021

SO FAR SO GOOD.... TRYING MY 29.99 14 DAY FREE TRIAL.. MUCH EASIER THAN ALIEXPRESS REVIEW IMPORTER.

Gadgets School
United States
Over 2 years using the app
December 6, 2023

bien

Just Smile
France
About 1 month using the app
May 28, 2021

This is very simple yet powerful app. I recommend all the beginner use this app especially selling fashion products

VomosAsia
Malaysia
Over 2 years using the app
July 26, 2023

Big fan of Loox. The team have always been really supportive at addressing any questions and finding solutions. Would recommend!

Moodi
New Zealand
Over 2 years using the app