Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,041)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

Edited November 20, 2021

The feedback from customers has been awesome. It helps to establish trust with new customers and increase conversion rates.

Chimes Boutique
United States
Over 2 years using the app
December 30, 2020

We use this app to build trust. Our product is prone to much user error as its a live product. Loox helps our customers get a better sense of how it is used in the home and the photos develop of a sense of community within a small landing page. Loox itself is very easy to use and lots of options to customize.

Nearby Naturals
United States
Over 2 years using the app
May 19, 2020

very good tools.it's uesful....i love it and i always use it!!
very good tools.it's uesful....i love it and i always use it!!

3Clife
Hong Kong SAR
Over 2 years using the app
Edited October 3, 2023

Josh will solve your Problems! Thanks again for the great support.

Papasplatz
Germany
Over 2 years using the app
Loox replied June 18, 2022

Hey,
Sapir from the Loox team here :)

I am so sorry to hear about your experience with Loox and that your expectations have not been met.

I would firstly like to stress that our support team is always happy to help!
Secondly,​ I’d be happy to dig deeper into this subject for you.

I’ve reached out to you privately through your email and continue this conversation.

July 15, 2022

Josh quickly dealt with my issue. Much appreciated. Since using Loox our number of reviews at vitali-chi.co has grown and clients enjoy leaving their photos.

Vitali-Chi - Here To Heal
United Kingdom
Over 2 years using the app
March 28, 2022

Great app to create social proof (best one out there for best reviews) and great customer support! Highly recommend!

Infinitive Crystal
United States
Over 2 years using the app
May 28, 2019

Really good so far it integrates very well and allows alot of extra space for added features and such

Sinavo
Canada
Over 2 years using the app
February 6, 2024

Parfait merci

CubeAstral
France
About 1 month using the app
January 24, 2023

Excelente servicio. la atención de Jemuel es 10/10 lograron resolver mi problema de configuracion de reseñas y estrellas en el producto.

Travelers Coffee
Chile
Over 2 years using the app
Edited September 18, 2022

Chester from Loox support was a big help fixing something on our site. Appreciate the hustle and personal attention.

round21
United States
Over 2 years using the app