Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,021)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

September 30, 2024

Le pongo una estrella porque no me deja cancelar el plan de prueba gratis y no sé si desinstalando la aplicación dejaran de cobrarme.

SI ALGUIEN ME PUEDE AYUDAR ESTARÍA MUY AGRADECIDO

My Store
Spain
2 months using the app
Loox replied October 2, 2024

Hey,
Sharon from the Loox team here.

Canceling your Loox subscription can be done anytime by removing Loox from your Shopify apps menu.

Shopify should only trigger an app charge once your free trial period has been completed.

While I was unable to locate information about your store, our Support team is available 24/7 and we will happily take a deeper look into this, and advise accordingly: support@loox.io

June 25, 2024

Great customer service and a great app. Due to my Shopify theme being quite customized, I needed some help integrating the widgets onto my website. Ken from customer support helped me out promptly and did a great job.

Redback Liftwear
Australia
About 2 months using the app
Edited October 1, 2024

Great helps

Luminor
United Kingdom
About 1 month using the app
September 26, 2024

Un excelente producto sin duda lo mejo que hay,

Consola Retro Play
Panama
26 days using the app
August 20, 2024

PERFECT AND HELPFUL

THE SiMO
South Korea
About 1 month using the app
August 2, 2024

es muy utili para que el producto tenga verasidad

Audaciouschic
United States
2 months using the app
November 12, 2024

easy to use

Bare Collective
United States
14 days using the app
August 6, 2024

Great support

Paperlegend
Germany
About 4 years using the app
September 13, 2024

very good

Queen's House
Egypt
About 2 months using the app
September 9, 2024

Doesn't let you export chosen reviews and more than 20 at a time

Novamart
United Kingdom
14 days using the app
Loox replied September 10, 2024

Hey,
Shany from the Loox team here.

I'm sorry to hear your Loox experience was less than you expected. I'd be more than happy to help you resolve any issues.

I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)