Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

February 24, 2021

Loox has been invaluable for my Shopify site in building consumer trust. The platform is easy for both internal users and customers to use. I would highly recommend this product to anyone looking to connect with their customers and grow their business. Thanks Loox team!

Podswap
United States
Over 2 years using the app
Edited April 7, 2023

I am using the app since 9 month - the Loox app on Shopify and I have to say, I'm really impressed with the service. A particular mention goes to the employee named Channelle, who provided me with great assistance with all my questions and issues.

The Loox app provides an incredibly easy way to collect and manage customer reviews on my Shopify website. The integration was very simple and the dashboard is very intuitive and easy to use.

I had some questions regarding the setup and configuration of the app, and Channelle promptly and competently helped me out in no time. It's great to see that there are still companies that provide such excellent customer service.

Overall, I can highly recommend the Loox app on Shopify and I would like to express my sincere thanks to Channelle for her outstanding support.

Makani
Germany
Over 2 years using the app
Edited July 23, 2020

We've recently switched our reviews app to Loox from Yotpo and we are loving it! Customer support is fast and helpful and the photo reviews look great on our website. We should have switched to Loox long time ago...

THE BASIC CONCEPT
Canada
Over 2 years using the app
March 19, 2019

Works way easier than all the other apps I tried!
Cant wait to see what happens next!
Thanks for making this easy to use.

BombshellOffroad
United States
Over 2 years using the app
August 14, 2021

I needed help getting the review stars to show on the collection pages. I contacted them for help and they edited it for me. Great customer service, Thank you!

Top Notch Ironworks
United States
Over 2 years using the app
February 7, 2024

bien

Ma boutique
France
18 days using the app
April 2, 2021

Great product and very easy to use and setup. Have had great interactions with their support team as well. Would highly recommend.

Porvata
United States
Over 2 years using the app
March 31, 2021

I was on the fence about paying for an app to collect reviews when Shopify has a free one. But OH MAN. This app is SO worth it. The automation that exists with this app, the look of it, the vibe that it has; it's amazing. I'm all about it and will definitely be continuing after my trial.

IMPACT: tell people they matter
United States
Over 2 years using the app
May 2, 2019

I've seen several other review apps out there, but in my opinion, Loox does it the best. The importation makes it really easy to take picture reviews off of Aliexpress, and I think the style and look of the app on product pages look great :) Their staff support is very helpful, and assisted me in a very timely manner when I needed something done on my store with the app. Would definitely recommend this to anyone wanting to add picture reviews to their store!

ATAM Auto
United States
Over 2 years using the app
April 5, 2022

makes our website more credible. helpful customer service. Easy to use. More functions are being presented

Tigernu Philippines
Philippines
Over 2 years using the app