Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,036)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

November 27, 2018

This App is AMAZING. Has revolutionized my entired business!! I have over 300 reviews now and the customer support in quick and efficient. Cannot say enough great things about Loox!!!

Jason, Fortune and Glory

Fortune And Glory - Made in USA Gifts
United States
About 2 years using the app
July 28, 2019

Una aplicación muy buena y sencilla de usar. ayuda mucho a la credibilidad para que los clientes confíen en tu tienda

ToukanMango
Mexico
About 2 years using the app
June 30, 2022

These guys go above and beyond every time. I'm a consultant for a handful of online retailers who want to kick ass in e-commerce. I noticed the structured data markup wasn't dialed in for reviews and contacted Loox for help. They not only knocked it out quickly but it was done right and...they fixed some of the other junk schema code in the template that was preventing Google from ranking the site! To clarify further, some of this was lazy or incompetent development from the theme developer that Loox just fixed up quickly. I have a ticket in with Volusion right now to solve this same issue and they have already taken a week to just get back to me, lol. Loox solved this within 24 hours and google is already seeing the change! I coach my ecom clients to strive for excellence, these guys are a stellar example of that. And no, I'm not affiliated with them at all, I'm also not generous with my reviews. I'm just super impressed. This is one of the few companies that provide a great product and truly deserves your business.

Hollywood DJ
United States
About 2 years using the app
August 23, 2022

Loox is great at soliciting our customers to procure positive reviews without pestering them. I highly recommend Loox!!

RESPECTED ROOTS
United States
About 2 years using the app
September 12, 2021

We use Loox for collecting reviews and we are super happy with it. Also excellent personal support with fixing problems! Highlight recommend it.

TONI CORE
Germany
About 2 years using the app
March 5, 2021

I like Loox. So far so good. I'd like if I could send more than 2 reminders. However having the social proof with photos and the ease of the emails is a relief!

Shanna Dugan Media
United States
About 2 years using the app
Edited June 27, 2022

Great technical support and super fast turnaround! I would highly recommend this app to anyone looking to add product review to their website. Chester did a fantastic job!

Laura Katherine's Fashion
United States
About 2 years using the app
September 20, 2021

Nos ha ayudado mucho a finalmente tener reviews en la página. Sólo lo configuras y listo. No hay que estarle dando seguimiento.

IKCHA
Mexico
About 2 years using the app
February 19, 2018

Great app, super responsive/helpful support team

Coastal Breeze Diffusers
Canada
About 2 years using the app
April 25, 2021

Awesome App. It's produced an incredible amount of positive reviews and having pictures tied to the review is a must! Great Customer Service as well, when needed. Highly Recommend.

Protective Pet Solutions
United States
About 2 years using the app