Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

June 1, 2021

People want to help your business and reviews go a long way in doing this. Automating the request for reviews is a crucial way to focus on other aspects of your business while reviews keep rolling in. Highly recommend Loox.

FreemasonryArt
United States
Over 2 years using the app
Edited July 22, 2022

Beautiful app. Really love how it automates the review collection, reminders, and also rewards. Customer service was helpful enough to help customize things on our store for us, especially on the coding-related stuff! - Special mention: Sapir from the customer success team has been really helpful and diligent in following up closely with our issue to make sure that we're happy. Thank you! :)

Jolicare
Malaysia
Over 2 years using the app
December 2, 2020

Beautiful app. Smooth transition loading review. The best app to load review that are accurate and in-sink with products

Nachavel
United States
Over 2 years using the app
March 8, 2022

Been using this app for a while now and I can really say, Fantastic support, fast and easy. Worth it's price!

Nordic Training Gear
Sweden
Over 2 years using the app
Edited March 3, 2023

love love love love love lovelove love love love love lovelove love love love love lovelove love love love love lovelove love love love love love

ToughPaws
Australia
Over 2 years using the app
October 16, 2016

I really do love it! Its a little on the pricey side when you start getting a decent amount of orders but the fact that it works seamlessly with all my stores is awesome. Love it.

Ourlordstyleshop
Australia
Over 2 years using the app
Edited January 22, 2022

It's 2021 and loox has been a part of our growth. Excellent review features that drives trust and increases sale conversion. Update: love me some loox. expensive but loooove it. Love the app. on our 14 days trial we got a total of 6 reviews collected. The only thing I don't like is that the basic $10 plan does not allow to put your logo in the email. That is a basic feature for every company and one do not have to pay $30 to have that feature. Even the free shopify review and stamped free plan allow for attaching business logo. 2022 Update This app is till giving me good vibes. One of many reasons for my business growth

Lami Fragrance
Nigeria
Over 2 years using the app
January 19, 2022

The support team is amazing. I've had to reach out to them due to technical issues on our end, not theirs, and they have been extremely helpful and responsive each time. Thanks!

RUCKUS COMPANY
United States
Over 2 years using the app
May 15, 2022

Adoramos esse app! inclusive o suporte é o mais eficiente de todos! Funcionam 24h e respondem super rápido!

YesDress
Brazil
Over 2 years using the app
March 16, 2021

A fantastic app, would recommend to everyone. It has improved my stores conversions and increase customer interaction and confidence.

Infinity Hearts
United Kingdom
Over 2 years using the app